Fraud Filter

Fraud Filter

Prijs: gratis
Beoordeling (2,5)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten
Gemaakt voor jouw bedrijf
  • Rechtstreeks te gebruiken in het Shopify-beheercentrum

Over deze app

Geïntroduceerd

19 februari 2013

Talen

Engels

Categorieën

Fraude

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. meer
  • Create custom filters that meet the needs of your business
  • Orders that match your filters can be flagged as suspicious on the order page
  • Use filters to prevent certain known customers from placing orders on your store

194 recensies

Algemene beoordeling
2,5
Cijfers per recensieniveau
  • 34% recensies zijn 5 sterren
  • 9% recensies zijn 4 sterren
  • 8% recensies zijn 3 sterren
  • 8% recensies zijn 2 sterren
  • 42% recensies zijn 1 sterren
Bewerkt 27 mei 2023

Pretty poor. All criteria has to be met for it to work. so if you put a name and an address for example, both would have to match in order for the filter to be applied. Then if the person simply changes their address it wouldn't work. This means in order for it to be effective you have to create 100's of separate filters for each rogue customer. It would instantly transform this app with the simple addition of giving us the choice to add filters with an AND/OR option but considering everyone have been requesting this same feature for almost 2 years I doubt they will implement it. You just get a canned uninterested response saying. "we will pass on the request to our engineers" Don't bother with this app it wont do what you want it to.

Rocksolid Audio
Verenigd Koninkrijk
App gebruikt gedurende Meer dan een jaar
Shopify heeft geantwoord 26 mei 2023

Hi, there. Thank you for sharing your feedback. We can see why adding additional options to the logic rules would be beneficial to prevent recurring orders. We would be happy to pass your feedback along to our developers for future considerations. Cheers! -Mac, Shopify Support

5 mei 2023

I use it since 2 years approx and it helps but some people can order under another name ??? So, I have tried to add many filters about names and will see what this does. But I check where every customer lives by googling them and check where they live and if their adresses matches the one they entered, all good. Also if they are not regular customers, will turn down the shipping in a different location than the billing. The crooks are insistant though, They call and try to defend their points even if their story is a joke
We have set it up as we get a warning, not the order cancelled automatically. After doing my research, I decide and cancel the order becase we have accepted the charge . We also have set up that we have to accept the charge instead of automatic. It gives us time to look into them and no need to refund since they were never charged. But anything suspiscious, am not risking. I do offer them to ship to stores near them so they can go buy directly and even save on shipping fees, and funny enough, had one fake buyer residing 2 blocks away from one of our buyer (store) and another, 4 blocks away, and in both cases, they refused so, we know it is a gimmick.

Priamo Enterprises Inc
Verenigde Staten
App gebruikt gedurende Meer dan 8 jaar
30 maart 2023

En general es bastante útil, ayuda a detectar la gran mayoría de intentos de estafa, pero la automatización de reglas es complicada de utilizar y no encontré ninguna manera de que cancele de manera automática los pedidos con alta posibilidad de fraude.

Cervecería de Colima
Mexico
App gebruikt gedurende 9 maanden

Over deze app

Geïntroduceerd

19 februari 2013

Talen

Engels

Categorieën

Fraude

Gemaakt door Shopify

Over Shopify

Gemiddelde score: 3,5

13 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Meer apps zoals deze

Geen recensies 0 recensies in totaal Gratis
Blokkeer bekende fraude en automatiseer voor een hogere omzet.
5,0 van 5 sterren 109 recensies in totaal Gratis te installeren
Automate Chargebacks, Fight Fraud Prevention, Order Protection
4,7 van 5 sterren 156 recensies in totaal Gratis te installeren
Prevent Fraud Chargebacks, Accept More Orders