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Fraud Filter

Fraud Filter

Preços
Preço: grátis
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify
Classificação
2,3 (210)
Programador
Shopify

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. mais
  • Create custom filters that meet the needs of your business
  • Orders that match your filters can be flagged as suspicious on the order page
  • Use filters to prevent certain known customers from placing orders on your store
Destaques
Popular junto de empresas nos Estados Unidos da América
Utilize diretamente no Admin Shopify

Lançada

19 de fevereiro de 2013

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Categorias

Avaliações (210)

Avaliação geral
2,3
Pontuação por nível de classificação
  • 31% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 8% das classificações são de 2 estrelas
  • 45% das classificações são de 1 estrelas
6 de maio de 2024

The app completely ignored a particular rule that I had set up. Hence, a fraudolent customer was able to do a repurchase.

Not happy about it.

Pill Farmácia Digital
Brasil
Over 1 year usando a aplicação
Questão respondida por Shopify 8 de maio de 2024

Hi there, thank you for your review and I am sorry to hear that this happened. If you still wish to use the app, please contact our support team directly and we can look into the rule you set up and why the order was able to get through: https://shopify.link/vRnL. -Victor, Shopify Support

6 de março de 2024

I had a rule in place that it completely ignored. Lost a sale due to fraud!

It cancelled one order and didn't even alert me or show an order where it ran.

Terrible app. Why even offer it?

Ag Manuals, LLC - A Provider of Digital Farm Manuals
Estados Unidos
8 months usando a aplicação
Questão respondida por Shopify 20 de março de 2024

Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support

14 de fevereiro de 2024

This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.

Secondhand Mods
Estados Unidos
10 months usando a aplicação
Questão respondida por Shopify 16 de fevereiro de 2024

Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support

28 de fevereiro de 2024

does not work

self.
Iraque
9 months usando a aplicação
Questão respondida por Shopify 8 de março de 2024

Hello!

Thanks for reaching out and sharing your review.

You mentioned you're having issues with the app and our team would like to better understand what specific issues you're experiencing. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can troubleshoot effectively. -Victoria, Shopify Support.

15 de abril de 2024

The app don’t work. I have the address filled for the filter and the app doesn’t let me save. It kept asking me to put the info even though I’ve already filled the info I wanted to blacklist. 1/5 app.

The SERAVANGEL Official
Estados Unidos
4 minutes usando a aplicação
Questão respondida por Shopify 17 de abril de 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Fraud Filter app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

Assistência

Shopify pode responder a qualquer pergunta que tenha sobre Fraud Filter.

Programador

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

Recursos

Este programador não oferece assistência direta em Português (portugal).

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