Recensioni (29)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 86% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 3% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 11 gennaio 2024

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.

You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Breethe Activewear
Sudafrica
20 minuti di utilizzo dell’app
ShopFox ha risposto 4 gennaio 2024

As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.

7 settembre 2022

App does what it says it does. Works flawlessly, super fast. Does not affect my store at all in anyway. Highly recommended!

MyDiscounts.ca
Canada
Circa 2 mesi di utilizzo dell’app
24 ottobre 2021

I love it. Has save me from messing up and losing money. I even downloaded it in all other stores i own

Canine's World
Stati Uniti
Quasi 2 anni di utilizzo dell’app
20 agosto 2020

This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.

Gamer Hats
Australia
3 mesi di utilizzo dell’app
13 agosto 2020

i used this app for last 1.5 months and found this app blocks all highrisk orders and cancels the orders but will sometimes not refund the amount, and later on you will be issued with a chargeback of additional $25 from bank. The funniest part is if we contact the customer service they will say everything is all good from their side its issue of the shopify app in converting the currency and will inform to refund manually.so its only partially working . may be only 70%. check opting.

COOLJOULSS
Australia
25 giorni di utilizzo dell’app
ShopFox ha risposto 15 agosto 2020

Thanks for your review! As I explained on our live chat, this was an issue with Shopify showing a different currency on the order itself than the actual payment currency, which is an extreme edge case. I identified and fixed the issue (affecting 0.02% of multi-currency orders) while we were talking on the live chat.

Data modifica: 10 giugno 2020

This app is a time saver. used it after receiving several high-risk orders from Mexico and few other countries. So I decided to install it so I can automatically cancel those others. couldn't be happier. It works really great and you don't even have to think about it. Thank you for making this app.

ONE UNIVER SHOP
Stati Uniti
21 giorni di utilizzo dell’app
29 maggio 2020

I used this app after getting several fraud orders from Mexico. I knew it was the same scammer but could not figure out how to stop this cat, until I added FraudBlock to my site. It 100 % legit stopped this dude at every attempt, no matter what name they used, what card they tried, or what delivery address they used. This app works like gold. Thank you for saving Sensual Fashion Boutique.

Sensual Fashion Boutique
Stati Uniti
22 giorni di utilizzo dell’app
11 aprile 2020

In order to reduce the admin overhead of dealing with High risk orders, we utilised Fraudblock. It's simple UI made installation and use VERY easy. Also, Nick from Fraudblock has been a brilliant help in some finer customisations that we wished to make. For his support alone, I will recommend this app to everyone, so it really helps that the App itself is also simply brilliant to use in its own right!!

My Scoot
Regno Unito
4 giorni di utilizzo dell’app
26 marzo 2020

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

PoacherOnline
Canada
4 mesi di utilizzo dell’app
Data modifica: 11 febbraio 2020

I love this app. I have had this app since October 2019 & it has helped me to avoid a couple High Risk Orders & it does all the e-mailing, restocking, canceling & at the same time give a great sense of security. Every time I contact the developers they respond within a day or two. This is a GREAT App & they are GREAT People.

F C H General Merchandise Store
Stati Uniti
4 mesi di utilizzo dell’app
2 dicembre 2019

Does exactly what you'd want it to. Glorious. The support people are even friendly over email. You couldn't ask for anything better!

Codecademy Shop
Stati Uniti
3 giorni di utilizzo dell’app
15 settembre 2019

Just downloaded the app so far love it. How is looking and working.

I will update my review later on when I see how good it works and experience with the team.

Emileo's World
Stati Uniti
7 minuti di utilizzo dell’app
Data modifica: 30 agosto 2019

We love this app. Very easy to install. We have a lot of orders which need review manually and it does it for us. It worked by pushing the buyer to keep trying to purchase until they passed the filter. Very good app!

Indie XO
Stati Uniti
17 giorni di utilizzo dell’app