FraudLabs Pro Fraud Prevention

The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.

Simple app for Transactional fraud checks, cost effective and very responsive support staff.

Could not recommend more.

So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.

Was easy to get installed & working vs. some of the other fraud checking apps I've tested. Small stores (<500 orders/month) are free which greatly helps when just starting out.

Outstanding.

Plugs in easily to every day work - and has so far caught several orders which would otherwise have gone straight to our fulfilment house, only for goods to be dispatched, and chargebacks raised.

Looking at the historical data of chargebacks we have lost, I am able to set specific rules which match the previous fraudulent orders. (location / order value / fraudscore etc.) and then rather than simply refusing the order - we can manually review them by contacting the customer if something looks suspect prior to capturing the payment.

I had a little trouble setting it up at first as i had to change a couple of things for it to work with our fulfilment company's settings - but the customer support was fast, devoted to finding a solution, and I now have a system where i don't have to worry about high-risk orders being processed automatically whilst i am away on business.

Thank you SK for your email support - and helping me to get this all functioning!

Free is good and I can stop people suspected of fraud. Thank you!

Great tool to avoid fraud!! Must Have!

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