レビュー (4)

総合評価
1.2
評価レベルごとの件数
  • 評価の25%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の75%は1つ星です
2023年12月18日

The service by JH Chew FraudLabsPro Customer Success Team is horrible I cant speak on the app because JH Chew didn't provide much help at all the way i was responded to it appears JH Chew didn't know what app I had installed assuming it was there Fraud app when it was the SMS verification app. The app might be good but the service from JH Chew at FraudLabsPro Customer Success Team isn't so ill never know if the app works or if its a good app due to the rocky relationship from JH Chew so good luck to anyone who gets the app hopefully they will have a better customer experience.

The Express Liquidation Store
アメリカ合衆国
アプリの使用期間:1日
Hexasoft Developmentが返信しました 2023年12月20日

We sincerely apologize for the negative experience you had with our Customer Success Team, specifically with JH Chew. We understand that the interaction did not meet your expectations and we deeply regret any inconvenience caused.

We are committed to improving our customer experience and addressing the issues raised in the future. In the meantime, if you are interested in continuing to evaluate our service, please email us. We will make every effort to address your concerns and ensure a positive experience going forward.

2024年6月1日

OTP is not working! I don't receive any text message!

Wecord London
イギリス
アプリの使用期間:9分
Hexasoft Developmentが返信しました 2024年6月3日

Thank you for your review. We would like to assist you further with the issue you mentioned. Could you please contact our support team at support@fraudlabspro.com for more detail?

2020年6月27日

The app is ok but on mobile phones it's horrible fix the app for mobile phones!!! it's super bad and you can see that by urself

212 & Co.
アメリカ合衆国
アプリの使用期間:10日
Hexasoft Developmentが返信しました 2020年10月8日

Thank you for your review. We have fixed the mobile phone display issue.