Dr. Free Gift & BOGO

Dr. Free Gift & BOGO

Built for Shopify

Arvostelut (96)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 95 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
6. helmikuu 2023

I had some issues getting my widget to update after I installed a new theme. I contacted support and they were able to not only explain what the problem was, but correct it for me within hours of reaching out. Love this app and their great customer service. Highly recommend!

CiSuite, LLC
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 6. helmikuu 2023

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

19. elokuu 2022

outstanding customer support. I needed a custom coding on my page for a special feature. they fixed it within a day according to my request. I am now excited to see, how customers will respond to the new feature in my shosp. in relation to customer care, I can only recommend this app

Tigerzzz-Shop
Sveitsi
9 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 19. elokuu 2022

Thank you so much for your amazing review! It was indeed a pleasure for us to assist you and we look forward to working with you in the future.

24. maaliskuu 2023

Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!

Starfish Store
Australia
9 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 24. maaliskuu 2023

Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.

30. elokuu 2022

Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!

Front Porch Candles
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 30. elokuu 2022

Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.

Muokattu 3. toukokuu 2022

We really got something to say! We wrote a "critical" review a few days ago.
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution:
He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers!
You've now earned some loyal customers. Big thanks & best regards from Germany.

CRYPTED
Saksa
8 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 1. toukokuu 2022

I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!

12. marraskuu 2021

Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.

OlimpiaHome
Italia
7 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 12. marraskuu 2021

Thank you for your review! I'm happy that the app met your needs.

13. tammikuu 2023

I tried three different apps before this one and I had to delete them all. This one works! And the customer service was prompt and anticipated my needs. They just fixed the small tweaks I needed! Totally recommend!

ECO FACE PLATINUM
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 13. tammikuu 2023

Thank you for sharing your review! We're very happy that the app worked well for you and it was also a pleasure for us to assist you. We look forward to working with you in the future.

3. toukokuu 2022

This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.

ButterflyBushes.com
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 3. toukokuu 2022

Thank you so much for your amazing review! I appreciate your support for our app, I hope that I'll be able to help you again in the future.

13. joulukuu 2022

Great customer service! Solved my issue in just a few emails

Bogey Bros
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 13. joulukuu 2022

Thank you for sharing your experience! It was a pleasure for us to assist you and we look forward to working with you in the future.

25. toukokuu 2023

Just WOW! We are now successfully using this app on our second store and the functionality is just extremely good. We requested a small feature and 1 hour later we received an email from the head-developer "Yavor Milchev", that the requested functionality was built into the app and updated to our store. It worked after the first try. If anyone is looking for a bug-free "Free-Gift-On-Cart"-App, you will miss out if you wont choose this one.

PRESTIGUE
Saksa
5 kuukautta sovelluksen käyttöä
Shop Doctors 🏆 vastasi 25. toukokuu 2023

Thank you for posting your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out when you need help.