Eggflow: Instant Traffic

Hi Hong Kong SAR

Thank you for sharing your concerns with us. 🌟 We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention.

1️⃣ Unjustified Charge: We take billing issues very seriously. If you were charged during the 7-day trial, this is not in line with our policy, and we deeply apologize for any inconvenience. 🙏 Please reach out to us at support@eggflow.com, and we will investigate this matter immediately and issue a refund if necessary. 💳

2️⃣ Poor User Experience: We’re sorry to hear that the app didn’t meet your expectations during the trial. 😔 A chaotic interface is the last thing we want our users to encounter. Your feedback about the navigation and button placement is very helpful, and we’re already working on improving the interface to make it more user-friendly. If you could share additional details (if possible), it would help us refine the experience even further. 🚀

We want to make this right for you. Please don’t hesitate to contact us directly so we can assist you further and ensure a better experience moving forward.

Thank you for giving our app a try, and we’re committed to improving based on your valuable feedback. 🙏

Warm regards,
Felicia
🌟 Eggflow Support Team

Hello mmoosesboutique,

Thank you for taking the time to leave a review. 😊 We understand that after just 23 hours of using Instant Traffic, it may be a bit early to fully evaluate the app’s performance. Sometimes it takes a little more time for impressions and results to build up. ⏳📈

We’d love for you to give it a few more days and see how things develop. If you have any questions or need tips to get the most out of the app, feel free to reach out — we’re here to help! 💬🙌

Thank you for trying Instant Traffic, and we hope to support your success in the United States! 🇺🇸

Best regards,
Felicia
Eggflow Support Team

Hello smartshoptic.com,

Thank you for your feedback. We apologize for any confusion regarding the nature of our Instant Traffic app.

Our app operates on an ad exchange model, which means displaying ads on your site is essential to generating reciprocal traffic for your store. By participating in this exchange, your products get featured on other participating sites, helping to drive traffic back to your own store.

We understand that this might not be ideal for everyone, and we appreciate your feedback. If you have any concerns or need further clarification on how the system works, please feel free to reach out to our support team. We are here to help and ensure you have the best possible experience with our app.

Thank you for understanding and for giving Instant Traffic a try.

Best regards,

Felicia
Eggflow Support Team

Hello The Good Life Boutique,

Thank you for sharing your honest feedback with us. We're truly sorry to hear about your experience and the frustrations you encountered while trying to evaluate our app. We appreciate your detailed input and take your concerns very seriously.

Your feedback regarding the product search tool and country selection is incredibly valuable, and it helps us understand where improvements are needed. We're continuously working to enhance our features, and we'll be addressing these issues to provide a better user experience in future updates.

We hope that once these improvements are made, you'll consider giving the app another try. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist and committed to delivering a product that meets your needs.

Thank you again for your input, and we look forward to hopefully seeing you back after the updates.

Best regards,
Felicia
Eggflow Support Team

Hello AMERICAN FASHION STORE,

Thank you for your feedback. We’re sorry to hear that your experience with our app hasn’t been positive so far. We truly value your input and would like to understand more about the challenges you faced to help resolve them.

If you could provide more details about the issues or specific expectations that weren’t met, we’d greatly appreciate it. Your insights can help us improve and ensure a better experience for you and other users.

Our team is here to assist you and address any concerns you have. Please don’t hesitate to reach out to our support team so we can work on turning this around for you.

Thank you for giving us the opportunity to improve. We hope to better meet your expectations in the future.

Best regards,
Felicia
Eggflow Support Team

Hello there!

I'm sorry that it did not work out for you. I can guarantee that reviews you see here are from legitimate paying stores registered with Shopify - faking reviews will get developers penalized or even banned.

Please note that Instant Traffic helps with impressions, but whether an ad gets clicks or not still depends on its content, just like with any other ad platforms. If an ad does not get clicks, then the algorithm will show it less and less while prioritizing better performing ads. May I suggest trying out different ads until you find ones that work?

Again, I'm sorry for your experience. If there is anything else I can help, please let me know - you can send a chat message to us anytime.

Dear LEADesignz,

We apologize for any inconvenience caused by the charges after you uninstalled the app. It is unacceptable for you to be charged after uninstalling and we would like to make things right for you.

Please reach out to our support team at support@eggflow.com with the details of your account and the charges in question. Our team will assist you in cancelling the subscription and resolving any billing issues as soon as possible.

We value your feedback and will use it to improve our service and ensure that similar issues do not occur in the future.

Thank you for bringing this to our attention.

Best regards,
Felicia

Hi Century Flame Lifestyle.

I hope this email finds you well. We recently received your feedback regarding difficulties experienced while navigating our product page, including issues with selecting products and pages not opening or freezing. Please allow me to extend our sincerest apologies for any inconvenience this may have caused you. Your shopping experience is our top priority, and we strive to ensure a seamless and enjoyable journey on our site.

I am writing to inform you that we have thoroughly investigated these issues and have implemented the necessary fixes to resolve them. Our team has worked diligently to ensure that the product page is now fully functional, allowing for smooth navigation and interaction.

Should you still encounter any issues or if there is anything further we can assist you with, please do not hesitate to contact our customer support team directly at support@eggflow.com. We are here to help and ensure that your experience with us is nothing short of excellent.

Thank you for your patience and understanding. We value your support and look forward to serving you better in the future.

Warm regards,
Felicia
Eggflow Team

Hello Julia!

I'm sorry for this late reply. Sometimes a mail or two slips past us - we are reorganizing our system to prevent this.
I have found your support ticket and I have replied to it, can you please check your email?

Once again, I'm sorry for your experience
-Felicia