Recensies (2.041)

Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 66% recensies zijn 5 sterren
  • 21% recensies zijn 4 sterren
  • 8% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
27 december 2024

1.Unjustified Charge: I was still within the 7-day trial period when the charge was made. This deduction is unreasonable and violates the trial terms.

2.Poor User Experience: The application performed terribly during the trial. The interface was chaotic, with misplaced or missing buttons, making it impossible to navigate or use. Unfortunately, I was unable to upload screenshots of the disorganized interface to further demonstrate how poorly designed the application is.

3.Terrible Customer Support: The customer support experience was unacceptable. No reliable contact information was provided to address my concerns, leaving me completely unsupported.

This experience has left me convinced that this service is misleading.

comingcoming
Hongkong SAR van China
7 dagen gebruiken de app
Eggflow heeft geantwoord 26 januari 2025

Hi Hong Kong SAR

Thank you for sharing your concerns with us. 🌟 We’re truly sorry to hear about your experience, and we appreciate you bringing this to our attention.

1️⃣ Unjustified Charge: We take billing issues very seriously. If you were charged during the 7-day trial, this is not in line with our policy, and we deeply apologize for any inconvenience. 🙏 Please reach out to us at support@eggflow.com, and we will investigate this matter immediately and issue a refund if necessary. 💳

2️⃣ Poor User Experience: We’re sorry to hear that the app didn’t meet your expectations during the trial. 😔 A chaotic interface is the last thing we want our users to encounter. Your feedback about the navigation and button placement is very helpful, and we’re already working on improving the interface to make it more user-friendly. If you could share additional details (if possible), it would help us refine the experience even further. 🚀

We want to make this right for you. Please don’t hesitate to contact us directly so we can assist you further and ensure a better experience moving forward.

Thank you for giving our app a try, and we’re committed to improving based on your valuable feedback. 🙏

Warm regards,
Felicia
🌟 Eggflow Support Team

22 oktober 2024

bad no good news

AMERICAN FASHION STORE
Italië
Ongeveer 17 uur gebruiken de app
Eggflow heeft geantwoord 20 november 2024

Hello AMERICAN FASHION STORE,

Thank you for your feedback. We’re sorry to hear that your experience with our app hasn’t been positive so far. We truly value your input and would like to understand more about the challenges you faced to help resolve them.

If you could provide more details about the issues or specific expectations that weren’t met, we’d greatly appreciate it. Your insights can help us improve and ensure a better experience for you and other users.

Our team is here to assist you and address any concerns you have. Please don’t hesitate to reach out to our support team so we can work on turning this around for you.

Thank you for giving us the opportunity to improve. We hope to better meet your expectations in the future.

Best regards,
Felicia
Eggflow Support Team

3 september 2024

Tried the free evaluation version, which allows 5 products. However, the product search tool does not work, and I can't select the products that I want to advertise, so I can only select the products that they put on the list. Also, they don't let me select the countries. Can't even fully evaluate APP due to these dumb tricks, but just for this cheap low class tricks they deserve zero.

The Good Life Boutique
Verenigde Staten
11 minuten gebruiken de app
Eggflow heeft geantwoord 6 september 2024

Hello The Good Life Boutique,

Thank you for sharing your honest feedback with us. We're truly sorry to hear about your experience and the frustrations you encountered while trying to evaluate our app. We appreciate your detailed input and take your concerns very seriously.

Your feedback regarding the product search tool and country selection is incredibly valuable, and it helps us understand where improvements are needed. We're continuously working to enhance our features, and we'll be addressing these issues to provide a better user experience in future updates.

We hope that once these improvements are made, you'll consider giving the app another try. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist and committed to delivering a product that meets your needs.

Thank you again for your input, and we look forward to hopefully seeing you back after the updates.

Best regards,
Felicia
Eggflow Support Team

3 juli 2024

cant disable adds on my site without plan?

smartshoptic.com
Verenigde Staten
2 dagen gebruiken de app
Eggflow heeft geantwoord 4 juli 2024

Hello smartshoptic.com,

Thank you for your feedback. We apologize for any confusion regarding the nature of our Instant Traffic app.

Our app operates on an ad exchange model, which means displaying ads on your site is essential to generating reciprocal traffic for your store. By participating in this exchange, your products get featured on other participating sites, helping to drive traffic back to your own store.

We understand that this might not be ideal for everyone, and we appreciate your feedback. If you have any concerns or need further clarification on how the system works, please feel free to reach out to our support team. We are here to help and ensure you have the best possible experience with our app.

Thank you for understanding and for giving Instant Traffic a try.

Best regards,

Felicia
Eggflow Support Team

20 april 2024

Poor impressions, zero clicks, they added ads to my store which I didn't ask for. For the app name to be instant traffic while there traffic isn't impressive

AllYouNeed
Zuid-Afrika
Ongeveer 19 uur gebruiken de app
Eggflow heeft geantwoord 25 april 2024

Hello AllYouNeed,

Thank you for taking the time to provide your feedback. We are sorry to hear that your experience with our Instant Traffic app has not met your expectations. We take your concerns very seriously and would like to address each point to help improve your experience.

Poor Impressions and Zero Clicks: We understand how disappointing it can be not to see the expected results. We would like to help you optimize your settings and review your ad placements to ensure they are targeted effectively. Sometimes, small adjustments can lead to significant improvements in performance.
Unwanted Ads: We apologize if there has been any confusion regarding the ads displayed in your store. Our app operates on a reciprocal advertising model, which should be clearly communicated during the setup process. However, you should have control over the ads that appear, and we are here to ensure that your preferences are respected.
Please reach out to our support team at your earliest convenience so we can make the necessary adjustments and ensure that your ads and the ads displayed on your store align with your expectations and preferences.

We are committed to providing a service that not only meets but exceeds your expectations, and your feedback is crucial in helping us achieve this. We hope to resolve these issues promptly and to restore your confidence in our service.

Thank you for your patience and understanding. We look forward to making this right for you.

Best regards,

Felicia
Customer Success Team
Instant Traffic

17 april 2024

have not got any traffic

KRA Fab Tique
Verenigde Staten
Ongeveer 20 uur gebruiken de app
Eggflow heeft geantwoord 20 april 2024

Hello KRA Fab Tique,

Thank you for sharing your feedback. We're sorry to hear that you haven't seen the traffic results you were expecting after the first 20 hours of using our Instant Traffic app. We understand how important it is to see early signs of progress, and we're here to help ensure that your experience improves.

Here are a few tips that might help boost traffic to your store:

Optimize Your Ads: Make sure that the product titles and descriptions in your ads are clear, engaging, and keyword-optimized. This can help attract more relevant visitors.
Target Appropriately: Utilize the targeting features in the app to focus your ads on the right audience, based on location and device type. This targeted approach often yields better results.
Engage with the Community: Participate actively in the community. Stores that engage more frequently tend to see more traffic due to increased visibility.
Review Your Offerings: Sometimes, the selection of products you choose to advertise can impact your traffic. Consider testing different products to see which ones attract more interest.
Check Your Settings: Ensure that there are no unintended settings applied that might limit your ad's visibility or reach.
We're committed to helping you succeed and would love to work with you to troubleshoot any issues and optimize your strategy. Please feel free to reach out to our support team directly for personalized assistance. We're confident that with a few adjustments, you'll start seeing the traffic you're hoping for.

Your success is our priority, and we look forward to seeing your store thrive.

Best regards,

Alice
Customer Success Team
Instant Traffic

21 april 2024

I lost 1 hour of my time, very difficult to use and very bad system!

Flavory
Duitsland
Ongeveer een uur gebruiken de app
Eggflow heeft geantwoord 25 april 2024

Hello Flavory,

We're truly sorry to hear about your frustrating experience with our Instant Traffic app, especially after only one hour of use. We strive to provide a user-friendly system, and it seems we have fallen short of this goal in your case.

Please allow us the opportunity to assist you in navigating the app more effectively. Our customer support team is ready to offer one-on-one guidance to help resolve any issues you're encountering and to demonstrate how to utilize the app's features to your benefit.

Additionally, we are keen to hear more about the specific difficulties you faced, as this feedback is invaluable for us to improve and ensure our app meets the needs of all our users. We are committed to making continuous improvements and would greatly appreciate any further details you can provide.

We hope to turn your experience around and show you the true value of Instant Traffic. Please reach out to us at your convenience, and let's make this right.

Thank you for your feedback, and we look forward to the opportunity to assist you further.

Best regards,

Tony
Customer Success Team
Instant Traffic

14 juli 2019

Is nothing but trouble. I come here for sales, it's just nothing but trouble to my whole store! Clearly these positive reviews have to be bot generated. I had expected it to be better in terms of the sales. But a big fat NOPE.

mggoodies
Verenigde Staten
6 maanden gebruiken de app
Eggflow heeft geantwoord 14 juli 2019

Hello there!

I'm sorry that it did not work out for you. I can guarantee that reviews you see here are from legitimate paying stores registered with Shopify - faking reviews will get developers penalized or even banned.

Please note that Instant Traffic helps with impressions, but whether an ad gets clicks or not still depends on its content, just like with any other ad platforms. If an ad does not get clicks, then the algorithm will show it less and less while prioritizing better performing ads. May I suggest trying out different ads until you find ones that work?

Again, I'm sorry for your experience. If there is anything else I can help, please let me know - you can send a chat message to us anytime.

Bewerkt 3 februari 2023

I uninstalled the app because there seemed to be no button to cancel and I am still being charged. It has been two months now and I can't seem to make it stop.

LEADesignz
Verenigde Staten
2 maanden gebruiken de app
Eggflow heeft geantwoord 6 februari 2023

Dear LEADesignz,

We apologize for any inconvenience caused by the charges after you uninstalled the app. It is unacceptable for you to be charged after uninstalling and we would like to make things right for you.

Please reach out to our support team at support@eggflow.com with the details of your account and the charges in question. Our team will assist you in cancelling the subscription and resolving any billing issues as soon as possible.

We value your feedback and will use it to improve our service and ensure that similar issues do not occur in the future.

Thank you for bringing this to our attention.

Best regards,
Felicia

24 juli 2024

Shit app

Ticky Finds™
Verenigde Staten
Ongeveer een uur gebruiken de app
Eggflow heeft geantwoord 7 augustus 2024

Hello Ticky Finds™,

Thank you for your feedback. We're truly sorry to hear that you had a negative experience with our Instant Traffic app. We understand how frustrating it can be when an app does not meet your expectations.

We would love the opportunity to address any specific issues you encountered and help resolve them. Your feedback is crucial in helping us improve our services, and we want to ensure that you have a positive experience.

Could you please provide more details about the problems you faced? This information will help us identify the issues and work towards a solution. Our support team is here to assist you and make any necessary adjustments to enhance your experience with the app.

Thank you for giving us the chance to improve. We look forward to hearing from you and resolving any issues you may have.

Best regards,

Felicia
Eggflow Support Team