BOGOS.io Free Gift Buy X Get Y

Great support from Mina. Managed to get the offer live in minutes

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

The support team are exceptional and provide a high level of fast support. I have been blown away by the support that have offered and the app is really user friendly with their help!

Really great help to our store! Easy to use, and this app has the BEST customer service team, very impressive, I recommend every store that needs a free gift feature to install this one without hesitation.

Stay away from this app. This app caused a major issue in our store. We used this app to create an offer - a small gift with purchase during a seasonal sale then had the offer scheduled to turn off after the sale was over. Months later, we figured out that people using Shop Pay got our high-priced items for free! Even though the offer was expired on the app. The products that people were getting were not free gifts, just regular SKUs. This error caused by Free Gift App was a loss of $2,500. This is not including all of the time that we are spending auditing the orders, being on the phone with support, and removing this code from our store. I reached out to their support team to request a reimbursement, and they completely denied my request even though they admitted it was their fault. (I wish I could attach screenshots of the conversation to this review as proof) Not only did the app zero out the cost of a regular SKU/variant that had nothing to do with a free gift but it also only works on the Online Store sales channel. Their support rep told me after the fact that they recommend posting products on the Online store only not other sales channels. Yet that is not listed anywhere on their website, instructions, or user guides. This is a problem because we have multiple sales channels like Shop, FB, IG stores etc... I bet that a lot of other stores do too. I can not believe that Shopify supports and recommends this app to store owners.

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

Loved this app. Best customer support ever. Super fast install and great service! Plus app helped me run promos that I wanted to and boosted sales. Love it.

Great customer service!:D

Really good app for improving sales. Does require some liquid integration but the team will code it into your site in less that 24 hours for free (which is unheard of!) Thanks Lea for your help :-)

Fantastic customer service, by far the best one ever. I just signed up tonight, so I don't know much about the app yet, but I will leave another review on the app after awhile. Again, thanks for the best customer service.