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He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.
This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!
We had a promotion where there was a minimum spend on a particular collection/category and a FREE product was given.
I trialled about 8 different apps and not one could do what I needed it to. I contacted Secomapp App with my issue and they actioned this for me within 2 hours.
AMAZING, AMAZING, AMAZING SERVICE. I HIGHLY RECOMMEND THIS APP!
Very professional team and great application. I'm testing this out now and hoping for great results.
Updated Mar 3, 2022
Hello Used by God,
Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software!
If you require any additional assistance, please contact us by live chat or email at support@secomapp.com. We're always willing to assist. Our first priority is always to provide you with the best possible service!
We wish you the very best!
Fletcher
Free Gifts - Customer Support Team
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Hi Used by God team,
We have sent you an email regarding the trial period and a follow-up email to see if you need any further assistance.
I look forward to your response!
Simple to setup the rules and working amazingly!
The customer support is there for you in any moment you need them.
Thank you Ellie and Anne.
Nice day to you VacuumCleanMarket,
Thank you so much for leaving so awesome a review! Ellie and Anne would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!
Hi there, Metabolic Transformation
Thank you so much for your kind words about our assistance :D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!
Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!
We look forward to working with you again!
Best wishes,
Hannah
Free Gifts - Customer Support Team
Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!
Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.
Hi Bees & Trees Manuka Honey,
Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best regards,
Rio
Free Gifts - Customer Support Team.
Really good app for improving sales. Does require some liquid integration but the team will code it into your site in less that 24 hours for free (which is unheard of!) Thanks Lea for your help :-)
This app has been incredibly helpful for us with various promos! Would recommend to anyone. Also, great customer support.