Rezensionen (1.887)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
10. März 2023

Great customer service, fast response and app works well on website, made our promotion really easy :)

MIRROR WATER
Vereinigtes Königreich
17 tage mit der App
Secomapp hat geantwortet 22. März 2023

Thank you very much MIRROR WATER,

Our team was thrilled to get such positive comments! Thanks to your kind words, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Service Team

25. Februar 2020

You might think there are ton of similar apps out there, and you might think it's just a simple free gift app, but trust me I have tested 10+ top free gift / bundle apps, this is the only that actually worked. Their support, Brian, is great! Unlike other big name app devs in this market, I can tell that Brian and his team actually put up effort to ensure users' success. If nothing changes, I will stick to this app for this store and future stores.

BlueLooks
China
17 tage mit der App
29. November 2019

Exactly what I was looking for it does what it says in the title. Brian is the genius who made it happen.

Trendssquads
Vereinigtes Königreich
17 tage mit der App
12. März 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Hidrate Inc
Vereinigte Staaten
Etwa ein jahr mit der App
15. Juni 2022

Recommend - Performs as we need it to. Team were very supportive. Anne and Louis were a great help. Thank you.

DRUIDS MEMBERS
Vereinigtes Königreich
17 tage mit der App
Secomapp hat geantwortet 20. Juni 2022

Greetings, DRUIDS MEMBERS.

That review warmed our hearts to the core! Anne and Louis are speechless right now due to their joy!
We now have even more motivation to improve our services in the coming days as a result of your efforts:D

If you need help, please contact us via Live Chat or email at support@secomapp.com.

Best regards,
Crystal
Free Gifts - Customer Support Team

5. Februar 2018

The developer helped install the app. We used Free Gifts app for a promotion, I set it up - and it worked like a charm. Thanks! -Sandy@ woodturnerswonders.com

Wood Turners Wonders
Vereinigte Staaten
16 tage mit der App
11. Mai 2021

Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.

kanmultiple
Philippinen
Etwa ein jahr mit der App
Secomapp hat geantwortet 12. Mai 2021

Dear Kanmultiple,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too!

Best regards,
Sam
Free Gifts - Customer Support Team.

14. September 2022

Great support – Brian and Anne from Secomapp managed to integrate this into our Shopify 2.0 store within a few hours, and were very friendly to work with.

Intus
Australien
16 tage mit der App
Secomapp hat geantwortet 22. September 2022

Good day to you Intus!

Thank you so much for taking the time to leave such a wonderful review. Brian and Anne would be thrilled to know that you are satisfied with the service! Our team will work even harder to develop new products features if you continue to support us.

We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!

Best regards,
Hannah
Free Gifts - Customer Support Team.

9. Juli 2019

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

WalknTalk
Australien
Etwa ein jahr mit der App
8. August 2022

These guys are AMAZING!!! The best customer support I've seen in YEARS. I was able to build a promotion with three different tiers with different gifts in each- fantastic!!! Highly recommeneded for marketers. David and the dev team were outstanding.

Loop Living
Israel
16 tage mit der App
Secomapp hat geantwortet 10. August 2022

Good day Loop Living,

You made our day with your trust in Free Gifts app and your awesome review! David and our developer team would be really happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Henry
Free Gifts - Customer Support Team.