BOGOS.io Free Gift Buy X Get Y
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Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.
Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!
Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!
Dear PEAK HORSE,
Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Yours sincerely,
Sam
Free Gifts - Customer Support Team.
The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)
Good day to you shadematters.com.au,
Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Exactly what my site needed. Great App.
This app is very good. Didn't quiet suit what I need. The excellent customer support members were more then helpful, they helped me install it and customise to suit my needs !!
I Wanted the app to do something it couldn't do at present, support staff have given my suggestion to development staff to develop so that I can implement it in my store.
Highly recommended
The developer installed the app quickly and put up 2 tests so I could see how the free gifts work. I was able to understand the app in about 10-15 minutes and now it's working smoothly. Highly recommended!
Extremely easy, excellent support from Mina and Daniel, amazing possibilities which work fast!
Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.
Dear maeda-en ,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Hannah
BOGOS - Customer Support Team.
top app fonctionne très bien , user friendly , simple a comprendre par le client , et elle a aucun bug merci aussi pour leurs support très réactif
Bonjour Small Boss.
Merci beaucoup pour tes mots gentils! Toute notre équipe est ravie en ce moment ! Nous continuerons à travailler dur pour améliorer les fonctionnalités et l'expérience de nos clients fidèles grâce à votre soutien.
Si vous avez besoin d'aide, veuillez nous contacter via le chat en direct ou par e-mail à support@secomapp.com. Nous serons disponibles chaque fois que vous aurez besoin de nous !
Notre équipe utilise un outil de traduction donc désolé s'il y a une faute d'orthographe :D
Meilleurs vœux,
Ryan
Free Gifts - Équipe d'assistance à la clientèle