BOGOS.io Free Gift Buy X Get Y
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Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!
Good day ANÈIRA Jewellery,
Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.
Good day to you Simmi Gioiellerie,
We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!
If you have any questions, please contact us via LiveChat or email at support@secomapp.com.
Best wishes!
Dave
Free Gifts - Customer Support Team
Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.
Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!
Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!
Dear PEAK HORSE,
Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Yours sincerely,
Sam
Free Gifts - Customer Support Team.
The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)
Good day to you shadematters.com.au,
Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Exactly what my site needed. Great App.
This app is very good. Didn't quiet suit what I need. The excellent customer support members were more then helpful, they helped me install it and customise to suit my needs !!
I Wanted the app to do something it couldn't do at present, support staff have given my suggestion to development staff to develop so that I can implement it in my store.
Highly recommended
The developer installed the app quickly and put up 2 tests so I could see how the free gifts work. I was able to understand the app in about 10-15 minutes and now it's working smoothly. Highly recommended!
GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!
Thank you for leaving us a review! Robert will definitely be very happy to read your review!