BOGOS: Free Gift Bundle Upsell
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Delwyn was a great help with the gift slider setup. Everything went smoothly and without any issues. Would absolutely recommend her.
Tolle App und schneller, kompetenter Support.
Vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass dir unsere App gefällt und du mit dem schnellen und kompetenten Support zufrieden bist. Wir sind immer für dich da, falls du weitere Unterstützung benötigst!
From BOGOS team with love 💗
The BOGO support team is absolutely fantastic — they responded within minutes and solved my auto‑add issue instantly.
Very professional, patient, and walked me through every step to ensure the offer works perfectly on my store.
I finally have a seamless Buy 1 Get 1 Free experience for my customers, no more confusion at checkout.
Highly recommend their support and the app to any Shopify owner who wants a hassle‑free BOGO setup.
UPDATE: THEY SOLVE MY PROBLEM !!!!
Being charged for months for an app that isn't even installed
This app has been charging my store $69.99 USD every month, even though the app does not appear anywhere in my Shopify admin panel — it is not listed under installed apps and cannot be found or uninstalled.
I have been billed for multiple invoices for a service I am not using and have no way to access. To make things worse, the support team is completely unreachable — there is no effective way to contact them to request a cancellation or get any kind of resolution.
This is unacceptable. Charging customers for an app they cannot find, use, or uninstall, and then being impossible to contact, is a serious problem. I strongly advise other merchants to be very careful before installing this app. If something goes wrong, you may end up stuck in the same situation — paying indefinitely with no way out.
Dear Marina,
We’re really sorry to hear about your experience, and we completely understand how concerning this situation must feel.
From our system, we can confirm that the app had been installed and the charge was activated on your store. Additionally, there were also orders generated through the app, so it wouldn’t be possible for the app to appear without being installed at some point.
Could you please help double-check with your internal team (or anyone who has access to your Shopify admin) to see if the app was installed previously or under another account?
We’ve also been trying to reach you via email at marilia@somosfeel.com.br
. Kindly take a moment to check your inbox (and spam folder if needed) and reply there so we can assist you further and resolve this as quickly as possible.
We’re here to help and will make sure this gets sorted out for you.
Sincerely,
Zee - Customer Support Leader at BOGOS
Great app and amazing support team!
They helped me solve a visual issue that was affecting my store’s navigation without needing to deactivate the app completely. They were kind, fast, and very helpful.
I’m really happy with the app and excited to keep using it to grow my store.
We're really glad our team could help resolve the visual issue without interrupting your store’s setup. It’s also wonderful to hear you’re enjoying the app and we’re excited to continue supporting your store’s growth. Thank you for sharing such thoughtful feedback!
From BOGOS team with love 💗
Schneller und kundenkorientierter Support von Anne. Wirklich super App - sehr zu empfehlen!
EVELYN is just super, Support from her was excellent and super quick. Thank you again =)
We're thrilled to hear that Evelyn provided excellent and quick support. Your appreciation means a lot to us. Thank you so much for your wonderful review!
From BOGOS team with love 💗
Even though we’re still on the free plan, Amy from BOGOS responded quickly to our requests for minor adjustments. The app’s features are, of course, excellent, but the support from the backend team is also outstanding, and we have complete trust in them. Thank you!
The support from the team is fantastic, had some issues with creating products from the bundles and they fixed the issue in great time and their correspondence was extremely punctual and clear. We wanted to add some products bundles to upsell and there is lots of different options for us within the app for this.
We’re so glad our crew could resolve the setup challenge promptly and keep everything easy to follow along the way. It also means a lot to know the solution is giving your store flexible ways to drive more value from each purchase. Thank you for taking the time to share such thoughtful feedback.
From BOGOS team with love 💗
The best App always- I have been using BOGO since they launched this is my second store using it, and they always develop and evolve and they listen to customers as well. Their support is always top notch.
Thank you for being with us since the early days and for choosing BOGOS again for your second store. Long-term users like you are the reason we keep improving and building new features. We’re especially grateful that you’ve noticed how we continue to grow and listen closely to merchant feedback. And knowing our support consistently meets your expectations is the biggest compliment we could receive. Now, we’re excited to keep supporting both of your stores for many more milestones ahead!
From BOGOS team with love 💗