Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
17. Dezember 2020

Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!

Clinical Research Dental
Kanada
4 monate mit der App
Secomapp hat geantwortet 21. Dezember 2020

Thank you for leaving us a review! Our team is thriving to improve the app better and better.

30. Dezember 2018

I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future

The Factory Furniture
Saudi-Arabien
4 monate mit der App
23. August 2019

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

THE SNACC BAR
Vereinigte Arabische Emirate
4 monate mit der App
25. Mai 2017

Great support staff. The UI of the app could be better but works well.

Manomaya
Kanada
3 monate mit der App
15. Juni 2015

App works as advertised. Great support. No localization issues which is an exception for most Shopify apps.

TrendLife
Thailand
3 monate mit der App
23. Februar 2022

We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!

Velour
Kanada
3 monate mit der App
Secomapp hat geantwortet 27. Februar 2022

Hello, Velour.

This is Customer Support Team - Free Gifts. Thank you so much for your kind words about the Free Gifts app, as well as your helpful feedback. There is still much room for improvement, so we will work tirelessly to improve the features and experience for our valued customers.

If you have any further questions, please contact us via live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Dave
Free Gifts - Customer Support Team.

5. März 2018

I will give a five when it has a countdown bar to motivate the customer to reach the $$$ threshold for the free gift. Otherwise it works without hiccups.

Salt And Lace Intimates
Vereinigte Staaten
2 monate mit der App
10. Juni 2018

Too early to say if the app will work well for me. Am still in my first 2 days since the app was activated. But I like the features and I feel that they could really encourage people to buy from my site. Hoping my gut fee is right :)

Maia Gianna Organic Mfg
Philippinen
2 monate mit der App
26. November 2018

Nicolas was incredible in helping me set up my store discounts and understand better how to do things! 10/10 recommend!

Love Does Store
Vereinigte Staaten
Etwa 2 monate mit der App
15. Dezember 2021

The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.

Evidence Skincare
Australien
Etwa ein monat mit der App
Secomapp hat geantwortet 17. Dezember 2021

Hi Evidence Skincare,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.