BOGOS.io Free Gift Buy X Get Y
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This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.
Dear Woohoo Body + Happy Skincare,
We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!
Good day ANÈIRA Jewellery,
Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Hannah
Free Gifts - Customer Support Team.
GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!
Thank you for leaving us a review! Robert will definitely be very happy to read your review!
Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...
Responsive team that was helpful with any questions or concerns I had for our store.
Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!
The customer service for this app is brilliant. The customer service team are always available. They are friendly and extremely quick with response and help. The app itself is very good
Hi freshpetdev,
Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
Support is fantastic, good app, quite pleased!
Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.
App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do
Have a nice day, Knesko!
We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.