BOGOS: Free Gift Bundle Upsell
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Amy was an absolute standout throughout the entire process of assisting with our website, and I genuinely can’t recommend her highly enough.
From the very beginning, Amy demonstrated not only a strong technical understanding but also a clear ability to translate ideas into execution. What really impressed me was how quickly she understood our vision. We didn’t have to over-explain or constantly revisit concepts—she just got it. That alone saved us an incredible amount of time and made the whole process feel seamless.
Her attention to detail is next level. Every element of the website—from layout and structure to user experience and flow—was thoughtfully considered. She wasn’t just completing tasks; she was actively thinking about what would perform best, what would convert, and how to elevate the overall feel of the brand. It felt like she genuinely cared about the outcome as much as we did.
Communication was another major highlight. Amy was consistently responsive, clear, and proactive.
Thank you for taking the time to share such a detailed experience. We’re truly grateful for your thoughtful words about Amy - it’s wonderful to know she was able to understand your vision so quickly and contribute in a way that made the process smooth and efficient. Your recognition of her attention to detail, proactive approach, and clear communication means a lot to us. This is exactly the level of support we strive to deliver, and we’re glad it made a meaningful difference to your project.
From BOGOS team with love 💗
Fantastic app with GREAT functionality. If there's a missing feature or you want something changed, the support and dev team are a joy to work with! They consistently go above and beyond with customization requests. A++ customer service, wish more businesses operated this way.
Thank you so much for sharing such thoughtful feedback! It’s incredibly rewarding to hear that our team could support your requests and bring value through tailored solutions. We’re always here to work alongside you and help your store grow.
From BOGOS team with love 💗
I’ve been using BOGOS for a while now and it’s a really well-built app.
The interface is clean and makes it easy to set up promotions without unnecessary complexity.
The real standout, though, is the support team. They’re always responsive, clear, and genuinely helpful. Every time I needed assistance, they handled it quickly and efficiently.
Highly recommended if you want to manage offers and bundles professionally on Shopify.
Thank you for sharing such thoughtful feedback! It’s great to know the app has been serving your needs well over time and that the interface helps keep things straightforward when setting up promotions. We’re especially grateful for your recognition of the support experience - providing clear and timely assistance is something our team always strives for. Your recommendation truly means a lot to us.
From BOGOS team with love 💗
Amazing app and great support everytime-we have been using it for years and really appreciate Evelyn helping me sort through an issue so fast today. Highly recommend this app!
Thank you so much for your 5-star review! We’re beyond thrilled to hear that you've had such a positive experience with both the app and our support. Evelyn will be so happy to know that her fast assistance made a difference. We truly appreciate your continued support and high recommendation!
From BOGOS team with love 💗
"Great app, even better support! Had a small issue and the customer service team was on it right away — fast, helpful, and kind. The app itself is smooth and does exactly what it promises. 5 stars without hesitation."
Thank you for taking the time to share your experience! We're delighted to know that our team could assist you promptly and make things smoother along the way. Your kind words truly encourage us to keep delivering reliable support for our merchants.
From BOGOS team with love 💗
We've tried a few free gift apps with pretty disappointing results. BOGOS has been pretty much flawless, and the support is excellent. Keep up the great work!
We truly appreciate you giving us a chance after your previous experiences! It means a lot to know everything has been running smoothly and that our team could support you along the way. Your encouragement really motivates us to keep improving.
From BOGOS team with love 💗
Great app and amazing support team!
They helped me solve a visual issue that was affecting my store’s navigation without needing to deactivate the app completely. They were kind, fast, and very helpful.
I’m really happy with the app and excited to keep using it to grow my store.
We're really glad our team could help resolve the visual issue without interrupting your store’s setup. It’s also wonderful to hear you’re enjoying the app and we’re excited to continue supporting your store’s growth. Thank you for sharing such thoughtful feedback!
From BOGOS team with love 💗
UPDATE: THEY SOLVE MY PROBLEM !!!!
Being charged for months for an app that isn't even installed
This app has been charging my store $69.99 USD every month, even though the app does not appear anywhere in my Shopify admin panel — it is not listed under installed apps and cannot be found or uninstalled.
I have been billed for multiple invoices for a service I am not using and have no way to access. To make things worse, the support team is completely unreachable — there is no effective way to contact them to request a cancellation or get any kind of resolution.
This is unacceptable. Charging customers for an app they cannot find, use, or uninstall, and then being impossible to contact, is a serious problem. I strongly advise other merchants to be very careful before installing this app. If something goes wrong, you may end up stuck in the same situation — paying indefinitely with no way out.
Dear Marina,
We’re really sorry to hear about your experience, and we completely understand how concerning this situation must feel.
From our system, we can confirm that the app had been installed and the charge was activated on your store. Additionally, there were also orders generated through the app, so it wouldn’t be possible for the app to appear without being installed at some point.
Could you please help double-check with your internal team (or anyone who has access to your Shopify admin) to see if the app was installed previously or under another account?
We’ve also been trying to reach you via email at marilia@somosfeel.com.br
. Kindly take a moment to check your inbox (and spam folder if needed) and reply there so we can assist you further and resolve this as quickly as possible.
We’re here to help and will make sure this gets sorted out for you.
Sincerely,
Zee - Customer Support Leader at BOGOS
The BOGO support team is absolutely fantastic — they responded within minutes and solved my auto‑add issue instantly.
Very professional, patient, and walked me through every step to ensure the offer works perfectly on my store.
I finally have a seamless Buy 1 Get 1 Free experience for my customers, no more confusion at checkout.
Highly recommend their support and the app to any Shopify owner who wants a hassle‑free BOGO setup.
Even though we’re still on the free plan, Amy from BOGOS responded quickly to our requests for minor adjustments. The app’s features are, of course, excellent, but the support from the backend team is also outstanding, and we have complete trust in them. Thank you!