BOGOS.io Free Gift Buy X Get Y
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I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.
Dear Thompson Luxury Bags,
Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Alex
Free Gifts - Customer Support Team
Great support from Trix and Brian. They helped us set up the app across multiple stores, and the responses are lightning-fast.
Good day to you KazeOrigins Austria,
It's so great to hear that we can be with you in multiple stores! Your awesome feedback would surely excite Brian and Trix. Our team are all happy to support and accompany you in your business.
If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!
Best regards,
Trix
Free Gifts - Customer Support Team.
I used this app for Black Friday and it worked great for our customers, was very helpful and ran flawlessly!
Dear PAPAYA,
This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!
Best regards,
Daisy
Free Gifts - Customer Support Team.
This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.
Hi Kalumi,
We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheer,
Martin
Free Gifts - Customer Support Team.
Good app and good service. Does what it's supposed to do.
Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline.
Thank you
Greetings EnduroShield Australia,
It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development.
If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!
Much appreciated,
Hannah
BOGOS - Customer Support Team.
Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.
Good day to you Issada Cosmetics,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Trix
Free Gifts - Customer Support Team.
Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!
As a marketer, this app is quite useful for running promotional campaigns. I've just recently switched to the latest version, which appears an improvement. The support team are always very helpful.
Hello, Technique Tools.
Thank you so much for your thoughtful response! We will undoubtedly continue to strive to improve the features and experiences of our loyal customers in order to achieve perfect customer support, and we will rely on your helpful reviews to do so.
If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to give you the best service possible!
Best wishes,
Bert
Free Gifts - Customer Support Team
Needed some quick help to resolve an on-the-spot customer issue and Trix was super quick on the live chat and helped me get the issue sorted out! Excellent customer service when I needed it. As a platform it would be much easier if there was an option to tick a collection that is specifically excluded from an offer, rather than having to tick all the collections that you want included, as it is much easier to exclude a handful than include over 150 in our case! Edited to add: my above feedback was taken onboard super quickly and actioned less than 24 hours later! Very impressive service.
Good day to you Koko Black Chocolate,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app features and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.