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We are always trying to give our customers awesome deals and special promos. Free Gifts helped us install offers to our site that Shopify does not have the option for. They installed the app in less than 24hrs for free. Their customer support is great, whenever I've had any questions or problems they have responded quickly and Nicholas has fixed any issues we've had very swiftly!
Highly recommend it!
Great app for running promos. We have tried a few and this works the best as the items are applied automatically to a customers cart rather than using a popup.
Fantastic support as well.
We do consistent giveaways to increase the perceived value to our customers which is crucial to our business. We have tried multiple apps that promised to do what they said they could but always ran into one issue or limitations and could never find a clear solution. We finally came across the Free Gifts app by Secomapp and the app works perfect not to mention the unbelievable customer service that helped us through every step of the way. We would highly suggest anyone that is looking for a free gift option to give this one a try!!!
I really like this app very much! Trix, Louis, and the rest of the team have been really helpful and responsive to our queries and request. I would really recommend it to anyone out there if you're looking for a free gift app, this would be the best app option out there. Thank you team!
Dear Bottoms Lab AU,
Thank you so much for leaving us such awesome review! Our team, especially Trix and Louis, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We are always willing to give you a hand!
Best regards,
Cameron
Free Gifts - Customer Support Team.
Trix is a really helpful customer service guide! She is quick to respond and very helpful for different queries. The app is also really helpful as it serves different options for us to give free gifts to our customers!
Hi Bottomslab Global,
Thank you so much for leaving so awesome a review! Trix would be happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Rio
Free Gifts - Customer Support Team.
I installed this app to give away free product for customers to choose in the cart when spending a specific amount. This app does it perfectly. Easy to setup. I needed some style changes to match the store and these were completed by the app dev team within hours of the request. Fantastic service and thoroughly recommend.
Dear Zero-G Digital Audio Samples and Soundware,
We are ecstatic and grateful for your wonderful feedback on our services! That note will undoubtedly aid us in our quest for outstanding customer service!
Feel free to contact us via LiveChat or email at support@secomapp.com if you have any questions!
All the best!
Ellie
Free Gifts - Customer Support Team.
Very useful app for increasing sales and promotions. Does exactly what it claims to do. The support team was very helpful.
We are using this app to offer a free gift (comprised of x8 variants) to our customers.
The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.
Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.
Hi Cancam,
I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support.
Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!
Cheers,
Sam
Free Gifts - Customer Support Team.
Great app and responsive customer service! Helped me get my free gifts up and running on my Shopify store!
Good day to you Bottomslab MY,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder on improving our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Ellie
Free Gifts - Customer Support Team.