Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
9. heinäkuu 2021

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Redbarn.com
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 13. heinäkuu 2021

Dear Redbarn.com,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

8. kesäkuu 2022

Great app got a sale the fist day of installation and Anne in their Chat support was extremely helpful. Showed me how to work out a couple of bugs

Salt Bae Meats Butcher Shop
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 14. kesäkuu 2022

Good day, Salt Bae Meats Butcher Shop!

That is an incredibly touching review! Anne is overjoyed right now!
We now have even more motivation to improve our services in the future, thanks to you:D

If you need help, please contact us via Live Chat or support@secomapp.com.

Best wishes,
Lauren
Free Gifts - Customer Support Team

21. elokuu 2018

John & Brian at Secomapp have been nothing short of awesome to work with. They were very accommodating and went above and behind to help integrate their app with our custom theme while refusing to accept any money from us.

Thank you so much. App is perfect.

Diamond Art Club
Yhdysvallat
3 kuukautta sovelluksen käyttöä
21. elokuu 2018

Very good support and good app, thanks Louis

Handover Sunglasses
Kolumbia
3 kuukautta sovelluksen käyttöä
3. helmikuu 2022

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

UK Arbortec Trade
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 7. helmikuu 2022

Hello to you UK Arbortec Trade!

You are a pleasure to work with and we are delighted to work with you on our team. Since you're so enthusiastic about Free Gifts, we know we can put in more effort to make it better.
You can reach us by live chat or email at support@secomapp.com if you need help. We're thrilled to have the chance to work with you!

Many thanks and best wishes,
Anne
Free Gifts - Customer Support Team

13. heinäkuu 2021

This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary

LUTEC
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 15. heinäkuu 2021

Hi LUTEC,

Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

12. maaliskuu 2019

Great app with excellent customer service. We had a minor issue which was resolved in a timely fashion.

Innoxa
Australia
3 kuukautta sovelluksen käyttöä
6. huhtikuu 2022

David helped me to setup my BOGO. I had many questions , David solved one by one with patience and quality finishing. Thank you David

Vangunggo
Singapore
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 14. huhtikuu 2022

Hi Vangunggo,

Our Free Gifts team considers itself extremely fortunate to have had wonderful merchants like yourself help us on our journey to perfect customer service!
We will certainly inform David of your wonderful words, and we are confident that he will be overjoyed.

If you ever want assistance, please contact us by LiveChat or email at support@secomapp.com.

Best regard,
Anne
Free Gifts - Customer Support Team.

30. maaliskuu 2017

The App works really good! The Service is also perfect!! Really good job! Thanks!

Purelei
Saksa
3 kuukautta sovelluksen käyttöä
14. joulukuu 2017

Best app i used! best support!

Cdcase
Yhdysvallat
3 kuukautta sovelluksen käyttöä