Arvostelut (1 870)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
11. tammikuu 2022

Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!

WAGYUMAN
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 12. tammikuu 2022

Hi WAGYUMAN,

Our staff, especially Anne, is grateful to have you onboard, and it is always a joy to assist you. We will absolutely work harder to develop our Free Gifts app as a result of your support.

If you want assistance, please contact our staff by live chat or email at support@secomapp.com. We are very excited to have the opportunity to assist you!

Best regards,
Shawn
Free Gifts - Customer Support Team.

1. syyskuu 2016

I rarely get apps that actually work the way I expect and want them to. This one is a gem. It was actually easier to install than similar apps I have tried. I am comfortable working with code, but I think it is great that they offer free installation for those who are not. I only wish it was less expensive or had a longer free trial period. Since my store is very new I can't afford to double my monthly Shopify expense.

Jessicas Toy Box
Yhdysvallat
3 kuukautta sovelluksen käyttöä
8. kesäkuu 2023

The Free Gifts app for Shopify is a game-changer for my business. It's incredibly easy to set up and offers a range of customization options. I can create enticing free gift promotions based on specific conditions, rewarding customer loyalty.

The app seamlessly integrates with my Shopify store, automatically adding free gifts to the customer's cart. It has significantly increased my average order value and encouraged repeat purchases. Customers love the surprise of receiving a free gift, leading to higher engagement and satisfaction.

The customer support team is responsive and helpful, addressing any queries promptly. Overall, I highly recommend the Free Gifts app to Shopify store owners looking to enhance sales and customer experience. It's a powerful marketing tool that delivers results.

Puracy
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 9. kesäkuu 2023

Dear Puracy,

Thank you very much for your wonderful review! Our team is so happy when knowing that you are satisfied with our products and our support service. Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!

If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!

Best regards,
Hannah
BOGOS - Customer Support Team.

15. elokuu 2021

i really love this app. After research some most app i found this . This is a wonderful app the performance of the app is really Stunning. A part from all these i really appreciate the support of the team. Even weekends also they support their best, i never seen such a cooperative team.. Amazing Customer service...

Bigflex Lifescience
Intia
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 25. elokuu 2021

Hi Bigflex Lifescience,

We are so grateful for your trust and satisfaction with Free Gifts app. Our team is all happy to know that we could support you promptly and make you satisfied! It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.

28. lokakuu 2016

Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store

All Shades Covered
Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
18. kesäkuu 2021

Support was great! Replies were fast, and the developer was able to work on our requests, and issues were resolved within an hour. This app did exactly what we needed, and more!

Luxx Lash
Filippiinit
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 21. kesäkuu 2021

Good day to you Luxx Lash,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Sam
Free Gifts - Customer Support Team.

9. elokuu 2023

言語の問題もあり設定に困っていたところ、とても迅速かつ丁寧に教えてもらい助かりました。キャプチャなど画面での説明も使ってもらい無事に解決しました。
まだプロモーション前なので実際に使うのが楽しみです!

Charaditional Toy
Japani
3 kuukautta sovelluksen käyttöä
16. elokuu 2022

This is the perfect app our team was looking for. Easy set up for diverse free gift rules! We are so glad that we have found this app, works so well. Also their customer service system is super great!!! David helped me set up rules for our store. His reply was so quick and he was very friendly thank you so much :) I'm sure everyone will be satisfied with this app. Highly Recommend

Wishtrend
Etelä-Korea
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 22. elokuu 2022

Good day to you Wishtrend!

Thank you so much for your thoughtful comments about our assistance :D
Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!

Best wishes,
Hannah
Free Gifts - Customer Support Team

9. heinäkuu 2021

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Redbarn.com
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 13. heinäkuu 2021

Dear Redbarn.com,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

8. kesäkuu 2022

Great app got a sale the fist day of installation and Anne in their Chat support was extremely helpful. Showed me how to work out a couple of bugs

Salt Bae Meats Butcher Shop
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Secomapp vastasi 14. kesäkuu 2022

Good day, Salt Bae Meats Butcher Shop!

That is an incredibly touching review! Anne is overjoyed right now!
We now have even more motivation to improve our services in the future, thanks to you:D

If you need help, please contact us via Live Chat or support@secomapp.com.

Best wishes,
Lauren
Free Gifts - Customer Support Team