Arvostelut (1 870)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
6. maaliskuu 2023

It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)

My Essential Feelings
Espanja
5 päivää sovelluksen käyttöä
Secomapp vastasi 8. maaliskuu 2023

Good day My Essential Feelings!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2. joulukuu 2018

App has worked as advertised, and support has been very helpful. We will continue to use it. We would recommend to other Shopify stores.

ChildTherapyToys
Yhdysvallat
5 kuukautta sovelluksen käyttöä
29. kesäkuu 2021

The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.

The Design Palette
Yhdistynyt kuningaskunta
5 päivää sovelluksen käyttöä
Secomapp vastasi 29. kesäkuu 2021

Hi The Design Palette,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Martin
Free Gifts - Customer Support Team.

12. toukokuu 2022

Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....

Jams Cuisine
Ranska
5 päivää sovelluksen käyttöä
Secomapp vastasi 18. toukokuu 2022

Hi Jams Cuisine

David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you!

We hope to be of assistance to you!
Johnny
Free Gifts - Customer Support Team

Muokattu 13. tammikuu 2023

The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.

Cafe Najjar
Egypti
5 päivää sovelluksen käyttöä
Secomapp vastasi 31. tammikuu 2023

Hello, Cafe Najjar

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Hannah
Free Gifts - Customer Support Team

22. marraskuu 2021

Trix and Brian are very responsive and knowledgable. Trix answered my every question and helped us get set up with great offers! Would definitely recommend this app.

Preggy Plus
Trinidad ja Tobago
5 päivää sovelluksen käyttöä
Secomapp vastasi 24. marraskuu 2021

Good day to you Preggy Plus,

Thank you so much for leaving us so awesome a review! Trix and Brian will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

9. syyskuu 2021

fast support! Quick to resolve all inquiry and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!

Knox Corporation
Filippiinit
5 päivää sovelluksen käyttöä
Secomapp vastasi 9. syyskuu 2021

Good day to you Knox Corporation!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Rio
Free Gifts - Customer Support Team.

9. maaliskuu 2018

I installed this to use for a big promotion I was doing but couldn’t get it to work right. I contacted support and they dove right in to help me get it set up. Now it works great! Awesome app and support.

One feature I wish they had was being able to search when selecting a gift. If you’re offering a percentage off your entire store for buying something then the customer has to go through the products one at a time to get to it. Other than that, I love this app!

Daily Dozen Deals
Yhdysvallat
5 kuukautta sovelluksen käyttöä
6. kesäkuu 2017

Works great!! I've had no issues so far

Letscatchwaves
Yhdysvallat
5 kuukautta sovelluksen käyttöä
28. syyskuu 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Black Lotus Jewelry
Yhdysvallat
5 kuukautta sovelluksen käyttöä