Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
17. toukokuu 2018

Brian s a great agent. He assisted me with the setup and everything's works fine! Thank Brian you deserve a raise in pay!

Myryde Appearal
Yhdysvallat
14 päivää sovelluksen käyttöä
Muokattu 20. helmikuu 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Secomapp vastasi 11. maaliskuu 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

Muokattu 20. huhtikuu 2022

Great App! It does exactly what it promises. I had some difficulties setting it up manually, but the customer support (Anne <3) is really quick, kind and helpful. They set everything up for you in a matter of minutes.

Simmi Gioiellerie
Italia
14 päivää sovelluksen käyttöä
Secomapp vastasi 26. huhtikuu 2022

Good day to you Simmi Gioiellerie,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Dave
Free Gifts - Customer Support Team

22. huhtikuu 2019

Overall good experience. Easy installation, fast customer service responses. It did what I needed it to do which was add a free product to carts automatically for carts over a certain threshold. Back end UX could be more clear.

Zutano
Yhdysvallat
14 päivää sovelluksen käyttöä
14. maaliskuu 2019

Fantastic app! Does exactly what it claims to do. Pretty easy to use. And the support team is super prompt not to mention how helpful they were to customize positions, give instructions and screenshots for ease of understanding. I used it the entire duration of the trial, however it's expensive for me to proceed with a subscription. Waiting for some special deal!

EDGABILITY
Intia
14 päivää sovelluksen käyttöä
1. syyskuu 2021

Great experience, very helpful support team, chat option is brilliant- there is always someone who can solve any issue fast. Five star for sure!

PEAK HORSE
Irlanti
14 päivää sovelluksen käyttöä
Secomapp vastasi 1. syyskuu 2021

Dear PEAK HORSE,

Thank you so much for your awesome feedback on our app and support! We could not be any happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Yours sincerely,
Sam
Free Gifts - Customer Support Team.

14. marraskuu 2022

The app is perfect and will allow us to increase our AOV during black Friday by offering Free products over $X. The support staff have been incredibly helpful :)

shadematters.com.au
Australia
14 päivää sovelluksen käyttöä
Secomapp vastasi 17. marraskuu 2022

Good day to you shadematters.com.au,

Thank you so much for leaving us an awesome review! Your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
Free Gifts - Customer Support Team.

20. marraskuu 2017

Exactly what my site needed. Great App.

Atlantic Drift
Yhdysvallat
14 päivää sovelluksen käyttöä
21. lokakuu 2014

This app is very good. Didn't quiet suit what I need. The excellent customer support members were more then helpful, they helped me install it and customise to suit my needs !!
I Wanted the app to do something it couldn't do at present, support staff have given my suggestion to development staff to develop so that I can implement it in my store.
Highly recommended

Xcell Performance
Australia
14 päivää sovelluksen käyttöä
18. toukokuu 2023

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

maeda-en
Yhdysvallat
13 päivää sovelluksen käyttöä
Secomapp vastasi 22. toukokuu 2023

Dear maeda-en ,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.