Arvostelut (1 870)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
20. maaliskuu 2023

The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️

BELLA FARRUGIA BROWS
Australia
3 päivää sovelluksen käyttöä
Secomapp vastasi 22. maaliskuu 2023

Greetings BELLA FARRUGIA BROWS,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

4. joulukuu 2019

Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.

Akeso Innovations
Yhdysvallat
3 päivää sovelluksen käyttöä
24. marraskuu 2017

Awsome to get discount and gift

Fanmv
Japani
3 päivää sovelluksen käyttöä
27. toukokuu 2016

Very quick with responses and fixes! Great job!

Thepeachbox
Hongkong – Kiinan erityishallintoalue
3 päivää sovelluksen käyttöä
30. elokuu 2022

Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.

Kuppy
Yhdysvallat
3 päivää sovelluksen käyttöä
Secomapp vastasi 12. syyskuu 2022

Good day to you Kuppy,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
Free Gifts - Customer Support Team.

8. maaliskuu 2021

Customer service was great and set up was simple! Excited to utilize this for future sales and promotions!

The Tool Locker
Yhdysvallat
3 päivää sovelluksen käyttöä
Secomapp vastasi 11. maaliskuu 2021

Our support team really appreciate your review. We're thriving to develop our app to serve you better!

27. heinäkuu 2018

brilliant support, went out his way via skye to really help.

Amournoireu
Yhdistynyt kuningaskunta
3 päivää sovelluksen käyttöä
6. helmikuu 2020

This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.

stagehourglasscosmetics-uk
Yhdistynyt kuningaskunta
3 päivää sovelluksen käyttöä
14. joulukuu 2021

I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.

Thompson Luxury Bags
Saksa
3 päivää sovelluksen käyttöä
Secomapp vastasi 16. joulukuu 2021

Dear Thompson Luxury Bags,

Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Alex
Free Gifts - Customer Support Team

15. huhtikuu 2023

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service

Kaio-Dia
Ranska
3 päivää sovelluksen käyttöä
Secomapp vastasi 24. huhtikuu 2023

Good day Kaio-Dia!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.