Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 91 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
30. elokuu 2021

I'm using the app since 5 months and honestly it works perfectly. The user experience is great. But what I prefer in the app is the aftersales service, the chat is great, and people working there are always happy, fast to solve your issues and professional. Special thanks to "TRIX" on the team :)

Nid de rêve
Ranska
Vuosi sovelluksen käyttöä
Secomapp vastasi 1. syyskuu 2021

Good day Nid de rêve,

We are all so proud that our app and support can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

31. lokakuu 2016

We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.

Hotmilkau
Australia
12 kuukautta sovelluksen käyttöä
22. heinäkuu 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Shiokadooo
Singapore
12 kuukautta sovelluksen käyttöä
Secomapp vastasi 22. heinäkuu 2021

Good day Shiokadooo,

You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

10. joulukuu 2019

This app is very useful especially if you want to add the free gift to cart automatically (giving less hassle to the buyer). The team is very responsive. 2 Thumbs up!

Tupperware 4 Sale
Malesia
12 kuukautta sovelluksen käyttöä
20. toukokuu 2016

Good Support! Fast Response and fix the problem quickly!

Sgrocerie
Singapore
12 kuukautta sovelluksen käyttöä
1. helmikuu 2019

The app is working fine and if the design doesn't suit you, you can always ask Louis to help you change it!
He is of a great help!

Teddy Blake
Yhdysvallat
12 kuukautta sovelluksen käyttöä
27. tammikuu 2022

excellent help, really quick and efficient and helpful. Asked for help setting up and was helped really promptly.

Sorelleuk
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Secomapp vastasi 28. tammikuu 2022

Good day to you Sorelleuk,

We are delighted to have the chance to assist your organization! Your wonderful review has made our whole staff very happy. We will make every attempt to deliver improved features and services with your important assistance.

For us, you are always a source of pride and delight! Please feel free to contact us at any time by live chat or email at support@secomapp.com; we love hearing from our customers!

All the best,
Orion
Free Gifts - Customer Support Team

22. marraskuu 2022

Excellent but I mean excellent support, sorted my problems out immediately, I would highly recommend them

Lifebio
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Secomapp vastasi 23. marraskuu 2022

Dear Lifebio,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

27. tammikuu 2022

The support that the app provides is amazing. They always respond quickly and they're able to make the app work smoothly if we have questions.

Wood Green The Animals Charity
Yhdistynyt kuningaskunta
12 kuukautta sovelluksen käyttöä
Secomapp vastasi 28. tammikuu 2022

Hello Wood Green the Animals Charity,

The Free Gifts Customer Service Team is here to assist you. Thank you very much for your warm thoughts and constructive feedback on the Free Gifts app. As a thank you, we'd want to take this opportunity to express our gratitude for your continued support.

If you have any more needs, please contact us at support@secomapp.com. We're always happy to provide a hand!

Best wishes,
Willow
Free Gifts - Customer Support Team

1. maaliskuu 2018

While the back end is pretty good, if free gift set up is not perfect for your store they have FANTASTIC customer support who will go in and do it for you!

Bootysprout Inc
Yhdysvallat
12 kuukautta sovelluksen käyttöä