BOGOS.io Free Gift Buy X Get Y , 1 742 arvostelua
Tarkenna
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Luokituksen mukaan
Good app in theory, but glitchy and not worth the money - $15.99 is FAR too expensive, particularly for something I will use only a few times a year. Some super-frustrating glitches include: I have to delete the gift product and recreate and re-upload them because after the offer ends, the products become mysteriously "unavailable" and not even Shopify could repair it. Also you have to rely on customer honesty - I set it to give a free gift for purchases over $16, which it did, but if someone had only $4 in their cart, and added the free gift product (which was full price $15), then they got it for free instead of paying full price even though their cart did not total $16. Aww, so very tired of sloppy apps :-(
We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred
Hi Colorful Black,
We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
Great app! we have been using on our store and it gives us great flexibility with the promotions we wish to run. Support has been incredible, always helping with any questions we have and ensuring our promo runs smoothly.
Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!
Have a fantastic day, Fresh Goods Market!
We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.
If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.
Regards,
Hannah
BOGOS - Customer Support Team
Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!
Dear Metaldetectingshop.com,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.
Hello TruBeef Organic!
We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!
Best wishes!
Hannah
Free Gifts - Customer Service Team
Brian, who helped me install the app, was really helpful in not only assisting with the installation, but went above and beyond to help troubleshoot a minor problem I had. I realize that this is outside of his scope, so am really grateful for his support.
Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!
Dear MwCustoms Inc.,
Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.
If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Great service and very fast response, especially David, helped me a lot to set up the APP, highly recommended!
Hello there Ocare Health&Beauty!
Thank you so much for taking the time to write such an amazing review! David is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.
We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!
Best regards.
Hannah
Free Gifts - Customer Support Team.
This app is extremely useful for setting up different offers for our store. The customer service and support is top notch and they are always available when you need help! Definitely would recommend this app to anyone using Shopify!
Good day to you The Good Patch!
Thank you so much for taking the time to leave such a wonderful review! Our team will work even harder to develop new products and services if you continue to support us.
We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!
Best regards,
Daniel
Free Gifts - Customer Support Team.