Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
20 luglio 2020

Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.

Zahaar
Emirati Arabi Uniti
2 mesi di utilizzo dell’app
13 luglio 2020

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

111SKIN UK
Regno Unito
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 16 luglio 2020

So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control. We have just sent a quick follow-up mail, please reply to it and we can have a chance to back you up carefully. Thanks!

6 dicembre 2018

Yes, I like it, welldone, thank you, Peter was very responsive and solved my problems perfectly. Great job

Tabystore
Kazakistan
2 mesi di utilizzo dell’app
24 maggio 2021

Very helpful, the app workes better than others Hopefully, it provides an uplift................................................

Kotanical
Irlanda
2 mesi di utilizzo dell’app
Secomapp ha risposto 24 maggio 2021

Dear Kotanical,

We are so glad to hear that our app could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers.

May you have any further questions, please feel free to contact us via live chat or email us at support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

25 aprile 2019

great app, have multi interesting functions, it really does what it says it does and the customer service is on point !

lllozeau
Canada
2 mesi di utilizzo dell’app
1 giugno 2018

Great app and very prompt and helpful support, Highly recommended!

Mojo Gear
Stati Uniti
2 mesi di utilizzo dell’app
28 marzo 2022

Really great and quick support! I couldn't ask for better help, they literally create the campaign for us!

La Fabrique Arhoma
Canada
2 mesi di utilizzo dell’app
Secomapp ha risposto 29 marzo 2022

Happy day, La Fabrique Arhoma!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!
If you ever need assistance with upcoming ones just message us via LiveChat or send us an email to support@secomapp.com!

It's always a joy to have you!
Mo
Customer Support Team - Free Gifts

16 maggio 2018

Great App!
Amazing Support.
Would definitely recommend.

Alexandra Marie
Regno Unito
2 mesi di utilizzo dell’app
16 maggio 2018

Used it for a BOGO sale on Mother's Day and were very happy with our results. Love that we didn't have to create a promo code and make adjustments when customers forgot to use it - it's all automated and reliable.

Sarah Wells Bags
Stati Uniti
2 mesi di utilizzo dell’app
7 giugno 2017

First the positive , It works after a bit of fiddling and trial and error.
Now the less positive, the install is messy as you need to let them do it really and they make loads of changes to the theme which frightens me.
Support is slow too taking about 20 hours for a response for me on a question.
Finally and most importantly it is ridiculously priced. I have to pay $40 / month for this app. No idea how they can justify the price as I don't see where the ongoing cost is to justify the exorbitant prices. I have great apps like Yo for $6 and Also Brought for $5 and Live Search for $4 all great useful apps. How this app can cost $40 is beyond me.
Luckily alternatives are appearing which will normalise this quickly I'd say.

Playblue
Irlanda
Circa 5 anni di utilizzo dell’app
Secomapp ha risposto 15 luglio 2019

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.