BOGOS.io Free Gift Buy X Get Y
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I was thoroughly impressed with the quick and efficient customer service provided by this app and the support team. The user interface was easy to navigate, and the support team was knowledgeable and responsive, addressing any technical issues I encountered promptly and effectively.
That being said, I did come across one minor issue that I feel could be improved upon. It appears that the app does not offer the option to set different messages for the gift sliders, instead relying on a global message to be displayed regardless of the activated offer. This could potentially limit the ability of users to customize messages to specific gift offers.
Despite this drawback, the app's overall functionality and outstanding customer service more than make up for it. The app's team was able to address my concerns in a professional and courteous manner, making the process smooth and stress-free.
Good day Bogotestcpl,
I just want to say thank you for your kind and helpful feedback about our app. Our team has noted your recommendation about gift slider title, and we will definitely keep it in that mind as we work on improving the app. We always try our best to provide the most satisfactory support for our awesome customers, so your review means a lot to us.
If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!
Best wishes,
Hannah
BOGOS - Customer Support Team.
The customer service and technical support is the best without a doubt, and the app is very useful. Robert has solved all the problems very quickly and has helped us in everything.
Dear Eight & Bob,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000
Dear JOYSTAR BIKE,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Rio
Free Gifts - Customer Support Team.
Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.
We launched our first spend X to get Y campaign with ease! We have trialed 2 other apps and this one by far was the easiest to setup and get the campaigns started!
App works very well and is easy to set up. I had a few things that needed sorting and the customer support team was very quick and helpful in getting these sorted
Dear Geckota,
Thank you so much for all of the kinds words you have toward our Free Gifts app. With your support, we could away be pushing our limits with our services :D
If you ever need to reach us, just hit the Live chat button or send us an email via support@secomapp.com!
Kind regards,
Mo
Customer Support Team - Free Gifts
We used the App to run a bundling offer over BFCM. It worked really well and caused us absolutely no hassle. Would defo recommend. Thanks.
I love the features that your app provides and Louis has been great in answering all my questions and assisted in all my technical issues.
Anne and Louis helped me set up my pop ups and im so grateful for their help ! did everything i asked in no time ! such a great team <3
Have a nice day, valocaps!
We at Free Gifts are grateful for the lovely words you just left:D
This evaluation will be extremely beneficial to us as we strive for optimal customer service!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
Looking forward to assisting you!
Hannah
Free Gifts - Customer Support Team.
Easy to use. Quick installation from their customer support. <3