BOGOS.io Free Gift Buy X Get Y , 1.774 recensioni
Restringi
-
In base alla valutazione
Robert (and Louis the developer) are great! Fantastic support. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni
Hi Clarins USA - Private Sale,
We take great pride in having your trust and satisfaction! Your support means world to us and we are so happy to accompany you in your business.
May you need any further assistance, please feel free to contact us via live chat or email support@secomapp.com!
All the best,
This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!
Great app and great support! Love it!
We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install
I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.
The staff members are amazing and very helpful. They help me installing my offers et resolve some issues in minutes only ! I really recommend the app!
Hi Be my cook,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our live chat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Sam
Free Gifts - Customer Support Team.
Fantastic app, did everything I needed it to and the support I received from Robert was outstanding, answered all my questions - explained brilliantly. Helped me fix and issues or questions I had quickly. Then followed up afterwards which I really appreciated. He is a fantastic member of the team!
Hi Lanoguard,
You made our day with your awesome review! Robert will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.
May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)
Best regards,
Alex
Free Gifts - Customer Support Team.
The customer service and technical support is the best without a doubt, and the app is very useful. Robert has solved all the problems very quickly and has helped us in everything.
Dear Eight & Bob,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000
Dear JOYSTAR BIKE,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Rio
Free Gifts - Customer Support Team.
Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.