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The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.
Good day Mariposa!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.
Good day to you BySofiaWistam,
We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!
If you have any questions, please contact us via LiveChat or email at support@secomapp.com.
Best wishes!
Hannah
Free Gifts - Customer Support Team
The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.
Good day Trace Minerals!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)
Good day My Essential Feelings!
We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.
App has worked as advertised, and support has been very helpful. We will continue to use it. We would recommend to other Shopify stores.
The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.
Hi The Design Palette,
Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Martin
Free Gifts - Customer Support Team.
Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....
Hi Jams Cuisine
David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you!
We hope to be of assistance to you!
Johnny
Free Gifts - Customer Support Team
The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.
Hello, Cafe Najjar
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Hannah
Free Gifts - Customer Support Team
Trix and Brian are very responsive and knowledgable. Trix answered my every question and helped us get set up with great offers! Would definitely recommend this app.
Good day to you Preggy Plus,
Thank you so much for leaving us so awesome a review! Trix and Brian will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Rio
Free Gifts - Customer Support Team.