Recensioni (1.872)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
4 dicembre 2018

Works very well and customer service is attentive and helpful. Have had no problems and is easier to set up than other gifting apps.

själ skincare
Stati Uniti
19 giorni di utilizzo dell’app
26 marzo 2021

This app is great! Super easy to set up and use. Robert from customer care was so efficient with helping in the set up process. Very basic app that fulfils its purpose perfectly!

Soho Skincare
Australia
19 giorni di utilizzo dell’app
Secomapp ha risposto 26 marzo 2021

Dear Soho Skincare,

Thank you so much for giving us a 5-star review. We are glad to know that you are satisfied with our Free Gifts app and our customer services. More than this, we are so proud to accompany you in your business.

Should you need any further support, please contact us via our livechat or email us at support@secomapp.com. We always appreciate you.

Best regards,
Trix
Free Gifts - Customer Support Team.

22 novembre 2023

This app has by far the best customer service of any that ive tried before.
The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order.
Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

EBLLashes
Stati Uniti
Circa 21 ore di utilizzo dell’app
5 gennaio 2015

Tried numerous apps that offer the flexibility to allow for offers such as "BOGOF", but this is by far the best I've come across.

Not only is this a top app - easy to use, but free installation support is also given, which was complete within 12 hours from first contact!

Highly recommend this app to anyone!

Buy Office Furniture Online + Free Next Day Delivery | KOMO
Regno Unito
18 giorni di utilizzo dell’app
4 aprile 2016

We are website designers and developers and we have looked at all the buy 1 get 1 apps on the app store several times over. When we came across the Free Gift App it is by far the best app out there for BOGO promotions. It is easy to use for the novice individual and it makes BOGO addition to the website very easy for a shopper to take advantage off. The support we received from Secomapp has been excellent! The only thing I would say is that the name of the app can be a little confusing otherwise we would have purchased this app sooner.

Gymvets
Stati Uniti
18 giorni di utilizzo dell’app
3 marzo 2022

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
Paesi Bassi
18 giorni di utilizzo dell’app
Secomapp ha risposto 8 marzo 2022

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

26 ottobre 2018

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Japi Jane
Cile
18 giorni di utilizzo dell’app
15 ottobre 2018

The support team is absolutely great. Speedy and efficient. If the app works as well as they do then it would be awesome.

Baby Luv Boutique
Sudafrica
18 giorni di utilizzo dell’app
2 agosto 2021

The Free Gifts App by Secomapp is a super flexible and feature rich discounts solution for your store that goes way beyond what is built into Shopify. Through setup, the Secomapp team took care of us every step of the way, offering a personalized service that was second to none.
The Secomapp team is talented, knowledgable and absolutely a trusted partner who truly cares for both their customers and their product.

Uncommon James
Stati Uniti
18 giorni di utilizzo dell’app
Secomapp ha risposto 5 agosto 2021

Dear Uncommon James,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

17 giugno 2021

Fast and awesome customer service. They went above and beyond to assit. Really appreciate it so much!! A great app.

laurel denise
Stati Uniti
18 giorni di utilizzo dell’app
Secomapp ha risposto 18 giugno 2021

Good day to you laurel denise,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Martin
Free Gifts - Customer Support Team.