Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
5 luglio 2022

Looked a bit complicated to use at first but CS from Anne and Brain from Dev Team helped me do all that I need. They are skilled and agile!

COMPLETONE
Stati Uniti
1 giorno di utilizzo dell’app
Secomapp ha risposto 10 luglio 2022

Good day COMPLETONE,

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

20 novembre 2018

The app is easy to use, and the support team is very responsive and helpful! This seems to be the best app if you need to boost your sales and conversions.

Mia Matovic
Stati Uniti
1 giorno di utilizzo dell’app
6 settembre 2017

The staff helped me install it. This was very useful and saved me a lot of time

The Lottle Shop
Francia
26 giorni di utilizzo dell’app
3 dicembre 2018

Fantastic support! We did a few testings with FreeGift and love the flexibility of app, most importantly the support given is one of the best we have had. Even though eventually we didn't go with it (due to differing requirement), would definitely recommend them to anyone - your store is in good hand!

Scanteak
Singapore
1 giorno di utilizzo dell’app
3 maggio 2019

Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.

Zalaxion
Belgio
24 giorni di utilizzo dell’app
12 ottobre 2022

Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.

Harbour 9
India
Circa 23 ore di utilizzo dell’app
Secomapp ha risposto 18 ottobre 2022

Dear Harbour 9,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

16 aprile 2021

I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.

TAANAA JEWELRY
RAS di Hong Kong
Circa 23 ore di utilizzo dell’app
Secomapp ha risposto 16 aprile 2021

Dear TAANAA JEWELRY,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

3 settembre 2018

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
Canada
30 giorni di utilizzo dell’app
12 settembre 2016

I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.

Your Connection Destination
Stati Uniti
30 giorni di utilizzo dell’app
6 ottobre 2016

Very easy to use, has suited all required needs thus far. Thanks.

Protect A Bed Trial
Australia
Circa 22 ore di utilizzo dell’app