Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
Data modifica: 5 settembre 2017

the worst app on shopify, they make you look for thinks that your theme does not have and the one that the theme has when you add coding just mess your shop...NO GOOD.

Now I believe that the five stars review are paid review!

Gsdesing
Stati Uniti
Circa 22 ore di utilizzo dell’app
Secomapp ha risposto 15 luglio 2019

We're sorry your experience with our app was not up to the mark. It would be better if you let us help you install liquid code. Please leave the work for us to avoid any unexpected troubles and reach us at support@secomapp.com to grant us the access to your store. Thanks!

20 luglio 2021

Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!

Cent Pur Cent
Belgio
Circa 21 ore di utilizzo dell’app
Secomapp ha risposto 20 luglio 2021

Good day to you Cent Pur Cent,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Gloria
Free Gifts - Customer Support Team.

9 gennaio 2018

Amazing! Best tool ever helping me make more sales!

Virtual Goliath
Stati Uniti
Circa 21 ore di utilizzo dell’app
3 maggio 2022

Customer service at its best!
David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!

Mon Adorable Félin
Israele
Circa 20 ore di utilizzo dell’app
Secomapp ha risposto 3 maggio 2022

Greetings, Mon Adorable Félin!

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

13 settembre 2022

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
Australia
Circa 15 ore di utilizzo dell’app
Secomapp ha risposto 22 settembre 2022

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

Data modifica: 30 aprile 2021

Trix was so much help. She is fantastic. The app is great! Trix helped me install Highly recommend.

upcosmetics.com
Irlanda
Circa 10 ore di utilizzo dell’app
Secomapp ha risposto 3 maggio 2021

Dear upcosmetics.com,

Your satisfaction is a gift we will always treasure! Thanks to your precious support, we will work tirelessly to improve Free Gifts app and provide even better services.

We are just a message away, so please reach us via live chat or email support@secomapp.com when needed! It's always our happiness to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

Data modifica: 22 novembre 2016

Installation resulted in an over-write of our system configured base currency (Euro), which displayed prices to our EU customers in US Dollars for over 4 hours. Highly unprofessional.

Barhealy
Irlanda
Circa 10 ore di utilizzo dell’app
Secomapp ha risposto 15 luglio 2019

We are sorry for your unhappy experiences with Free Gifts app. This issue has been totally handled by now. If you still find it in any case, feel free to reach us at support@secomapp.com

25 novembre 2021

Just starting with this app, but the functionality seems to be very good and my support experience with Robert was excellent. Quick, efficient and friendly, with all issues quickly solved.

BITEKNIGHT
Stati Uniti
Circa 9 ore di utilizzo dell’app
Secomapp ha risposto 26 novembre 2021

Dear BITEKNIGHT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

3 ottobre 2019

Secomapp knows their business. I have a couple of their Applications now and they work exactly as advertised. I love the Free Gifts App. It has a lot of depth which is so beneficial to one's needs. It's very user-friendly and aesthetically pleasing. Thank you, guys! I highly recommend this App.

Shape-it
Sudafrica
Circa 7 ore di utilizzo dell’app
18 gennaio 2021

Horrible experience. They completely messed up my cart and when i add products to the cart, it doesn't update. Reached out to support and they said they backed up my theme, but they backed up my theme incorrectly. All the changes made were also in my "backup" theme. I had to manually revert all of the code they made and guess what, it all started to work again. I spent 3 hours trying to fix all of this and all customer support said during this time was that it wasn't their fault. Well I just fixed it by reverting all their code, so yes, it was their fault.

Stickie Tech
Stati Uniti
Circa 5 ore di utilizzo dell’app
Secomapp ha risposto 18 gennaio 2021

Hi there,

I'm sorry for the unhappy experience you are having. We've been trying to connect you via the ticket number 90925. Could you please check it and let us know your thoughts? Thank you so much!