BOGOS.io Free Gift Buy X Get Y

Easy to install -- they do it for you! And fast customer service.

Excited to see where this App can take us!!

The customer service was amazing, and quick with their online chat. I quickly received screenshots and personalized help getting what I needed. They had all of the answers quickly! The tool looks powerful. It's just new, so I can't comment on the tool yet. The service is excellent!

Slowed down my site pretty bad. I uninstalled after a few hours live and sales came back in right away

Brian was very helpful as I didn’t understand how to use it , he did everything for me no issues .

It's pretty hard to create offers and when you contact support they usually answer after a long time and only give you plain instructions without helpful walkthrough support.
The app doesn't function really well. It also limits you to a low amount of products to offer as a gift (if you want to create an offer that the customer will receive a free shirt for example when purchasing over a certain amount of money, you can only choose very few products and not entire collection.)

App has a nice set of features. You will most likely have to engage their support to finish installation as it does require you to modify code in multiple liquid files yourself. Their support is very friendly, helpful, and fast, so if you’re okay granting collaboration access you should be in good hands. They make a backup of your theme code before modifying it and provide instructions to restore if anything goes wrong. Some of the descriptions in the app’s settings took us a bit to decipher. I think it’s a translation issue. Would like more options to modify the customer facing parts of the app without having to dive into the CSS in the theme. Overall so far so good.

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

very sad app, and worse service. applying their code impacts website functionality and they are least interested in helping out.

Thanks to anne, Louis for their help, they solved my problem, even during the trial period. This app is great, I believe it can help me increase my turnover and serve my customers better.

This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).