BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Recensioni (2.124)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
11 marzo 2024

Very satisfied with the app, especially with Mina's service, very patient and polite! He gave me all the support I needed.

O Tucano Shop
Brasile
Circa 3 ore di utilizzo dell’app
9 dicembre 2023

This app fits my need perfectly. Mina was so helpful and quick replying to a request for help. She walked me through setup then verified that everything was working great.

Liz Abeyta Art
Stati Uniti
1 giorno di utilizzo dell’app
Data modifica: 30 ottobre 2019

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.

Origami Rack
Stati Uniti
2 giorni di utilizzo dell’app
Secomapp ha risposto 26 ottobre 2019

We are sorry for all inconvenience you have had with our app.
We actually have tried our best to fix the issues we’ve been informed as soon as possible. Sorry that the support has not come in time you decided to remove the access and app.
Sorry again, we have proceeded the refund and replied to you already.

15 settembre 2023

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
Stati Uniti
2 giorni di utilizzo dell’app
4 novembre 2022

Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.

VSDent
Regno Unito
2 giorni di utilizzo dell’app
Secomapp ha risposto 10 novembre 2022

Good day to you VSDent,

We are so thankful to have such a lovely customer like you with us. Your trust and your thoughtful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.

In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

5 giugno 2021

Great app with the exact functionality i required. Support were very helpful and responded to questions and were able to assist with the integration very promptly. Great app with great customer service.

Tarquin's Cornish Gin
Regno Unito
2 giorni di utilizzo dell’app
Secomapp ha risposto 11 giugno 2021

Hi Tarquin's Cornish Gin,

We truly treasure your satisfaction with our app! Our team is super thrilled to know that we were able to assist you promptly. With your support, the Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our live chat or email us at support@secomapp.com. We're just a message away!

All the best,
Sam
Free Gifts - Customer Support Team.

16 novembre 2023

Super App und toller Service bei individuellen Anpassungen. Danke Mina und Alex für die schnelle Beratung und Hilfe!

warlich-rum.de
Germania
1 giorno di utilizzo dell’app
Data modifica: 18 giugno 2021

Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.

Ezreal Armwrestling Club
Canada
2 giorni di utilizzo dell’app
Secomapp ha risposto 18 giugno 2021

***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
-----------
***UPDATE June 18, 2021
Hi Admin,

Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
-----------
Hi Admin,

Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!

24 gennaio 2017

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Aquatech Imaging Solutions
Stati Uniti
2 giorni di utilizzo dell’app
Secomapp ha risposto 15 luglio 2019

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!

10 gennaio 2024

Mina has been a fantastic help!

DE MARF
Australia
1 giorno di utilizzo dell’app