BOGOS.io Free Gift Buy X Get Y

Big thanks to BOGOS support team who always help me to find and solve the issue i experience so far when creating the offers. Especially big thanks to Mina who patiently help me to check the issue and tried to access to my store, check and finding the root cause and help to provide solution. She has good explanation and give the instruction to me to reproduce the steps and now the issue is sorted out. She is really really good!! Looking forward to reach her again if i have any question/concern

The support team is awesome. They have been very quick to help us resolve issues, fine-tuning the app to our needs. Big thank you to Anne and Brian!

Ellie helped me immediately when I needed help. I was so surprised at how quickly I received the support I needed and my issue was resolved. This is a great app with wonderful customer service!

Very intuitive user experience and well-designed app. Customer support (Daniel, Mina) is extremely responsive and helpful. Would highly recommend.

perfect help from mina . our issue was resolved with a google meet very promptly . thank you so much

DO NOT USE THIS APP - avoid at all cost- read full review, it will save you thousands of dollars.

I had an extremely disappointing experience with this app and its support team. After uninstalling the app, I discovered that a cloned product remained active on my store, allowing customers to purchase an offer that should have been automatically disabled upon app removal. This resulted in financial loss as some customers took advantage of that and orders hundreds of the product for FREE!( up to 3000 USD!)

When I reached out for support, instead of acknowledging the issue, they repeatedly sent policy articles and denied responsibility. I followed all their instructions to DISABLE the offer before removing the app, and even redownloaded it to verify—confirming that the offer was indeed deactivated. Despite providing clear proof, including video evidence, their team refused to take accountability or offer a refund for the losses caused by their system.

If you're looking for an app that values transparency, reliability, and customer support, I strongly recommend looking elsewhere. This company has shown a complete lack of authenticity and accountability, leaving merchants to deal with the consequences of their technical failures.

Would give zero stars if I could. Avoid at all costs

This app is great for Black Friday sales and their customer service is fast! Love it!

BOGOs has been a great help! We moved to BOGOs from from another app we have been using for years and the number of customizations that BOGOs provides is incredible. The support is also amazing and quick to resolve the issues. Definetely a must use if you have free gift offerings in your funnels

This is hands down the best Shopify app we’ve ever used! After struggling with multiple apps that didn’t quite work, we finally found this gem. It’s perfectly optimized, runs seamlessly, and the support is phenomenal. Timber, in particular, was incredibly helpful and made the whole experience even better. Highly recommend this app to anyone looking for a reliable app to run offers on your store.

Exceptional App and Outstanding Support!

I cannot recommend BOGO.io enough! I had several highly technical questions about their app, and Amy from their support team went above and beyond to assist me. She was incredibly clear, patient, and thorough in her explanations, making it easy to resolve all the challenges I was facing.

What truly sets BOGO.io apart is their technical expertise and willingness to tailor solutions to specific needs. The app itself is fantastic—intuitive, reliable, and packed with features that make it a game-changer for promotions.

A huge shoutout to Amy and the development team for their top-notch customer service and technical support. If you're looking for an app that not only delivers but is backed by an amazing team, look no further than BOGO.io!

Thank you for an outstanding experience!