BOGOS.io Free Gift Buy X Get Y , 1.807 recensioni

***Update*** Just when you thought it couldn't get any worse... After 3 days of this app throwing errors and giving away free products, bum code being installed multiple times, generally destroying our store and us banging our heads against their support staff in vain attempts to get get thing fixed we told Secomapp to uninstall CAREFULLY. Guess what - they screwed that up too!! - we are now getting liquid errors and our store is broken.

Save your Sanity, save your business DO NOT GO NEAR THIS COMPANY they are cowboys.
Astounded that companies like this get to provide apps for businesses that are actually trading. Shopify, you need to vet your App suppliers much better.

** UPDATE* OMG Developer was sent screen shots of issues for the 7th time - yes, 7th time - still no joy, unbelievable. About to stick head in oven.

DO NOT Install this APP!
Experience has been an absolute nightmare, communications with the developer have been repeated 5 times now and still the app is not working correctly. After spending days tying to get this up and working correctly the developer left a test free gift on last night - my customers bought heaps of free product presented buy the faulty app.
Still not fixed and our store is showing free variants still.

During install (the second time) poor / broken code saw our store throwing random pricing errors for a day. Questions the developer multiple times and still do not have an answer.

Our in house developer has been mopping up after this app for two days

Communication is a nightmare

The repeated back and forth is unbelievable - I am loosing the will to live.

Do no touch this app with a barge pole.

Slowed down my site pretty bad. I uninstalled after a few hours live and sales came back in right away

It's pretty hard to create offers and when you contact support they usually answer after a long time and only give you plain instructions without helpful walkthrough support.
The app doesn't function really well. It also limits you to a low amount of products to offer as a gift (if you want to create an offer that the customer will receive a free shirt for example when purchasing over a certain amount of money, you can only choose very few products and not entire collection.)

very sad app, and worse service. applying their code impacts website functionality and they are least interested in helping out.

This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).

STOP SENDING US EMAILS, I RECEIVED MORE THAN 1500 EMAIL FROM YOU GUYS, YOU ARE ABUSING THE SYSTEM!!

Very poor customer service, the app created a whole bunch of errors, big mess. Will not use this app again.

Don't do it! Terrible customer support and non existante technical service. This is a joke, I had to wait 3 days and no help whatsoever!
I am deleting this app and never going to do business with them ever again.

The app wasnt installed correctly by Secomapp guys, or just doesnt work.
It caused us a real customer experience issues when the free gift wasnt shown as free to the customer.

Also - there is no one to talk to. takes a lot of time to get back to customers.

Very bad.

I wish I could live ZERO stars; this is the worst app I have ever encountered; they added so much code to my theme and destroyed so much of my custom settings. I tried reaching out to customer service, and they reply every 24hrs like clockwork(for a single reply), so if you are in a bind, don't expect a response until the next day, by that time, you just lost a bunch of sales. If you are reading this and thinking about getting this app DONT if you already did and you are looking for help removing all their destructive code, email me > fuzz@wearefuzz.com > UPDATE: There should be a way to reply to their reply They did next to nothing to fix the issues. DONT USE THIS APP. Also, NOTE the "sparklingvision" review was posted the very next day I posted my one-star review. It's clearly a fake review, be less obvious.