Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
22 settembre 2019

This app made a massive difference to how our cart operates in the best possible way. Customers really like to see the extra items physically in their cart and though the interface is a little clunky, the app is super powerful and can do anything we’ve wanted so far, very pleased!

Great White North VC
Canada
Quasi 5 anni di utilizzo dell’app
17 marzo 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 22 marzo 2023

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

19 giugno 2020

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

DERMA E
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 30 agosto 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgio
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 29 marzo 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

29 agosto 2023

Very useful Application with a great support. We have been using the application and happy with its performance.

One Organic - Australia
Australia
Quasi 2 anni di utilizzo dell’app
7 luglio 2023

By far the BEST app for BOGOS and Free Gifts! I cannot say enough good things about the team at Secomapp - they are incredibly responsive and helpful. This app works exactly as it should and has helped us double our sales since installing it! You will not regret using this app!

Brutus Monroe
Stati Uniti
Quasi 4 anni di utilizzo dell’app
Secomapp ha risposto 14 agosto 2023

Good day to you Brutus Monroe,

Thank you so much for leaving us so awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
BOGOS - Customer Support Team.

20 luglio 2023

A thousand star for u're pretty and cleaver customer support Anne
Good apps, nice UI, easy to use, and help full for make an offer

Trapo Indonesia
Indonesia
Oltre 3 anni di utilizzo dell’app
Secomapp ha risposto 14 agosto 2023

Trapo Indonesia, hope you enjoy your wonderful day!

The BOGOS customer support staff appreciates your generosity and love. Especially Anne - she is thrilled to know that you are satisfied with their assistance!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We are delighted to be working with you.
Hannah
BOGOS - Customer Support Team

13 luglio 2020

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

111SKIN UK
Regno Unito
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 16 luglio 2020

So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control. We have just sent a quick follow-up mail, please reply to it and we can have a chance to back you up carefully. Thanks!

13 luglio 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canada
Oltre 4 anni di utilizzo dell’app
Data modifica: 27 febbraio 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
Stati Uniti
Oltre 4 anni di utilizzo dell’app