Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
20 ottobre 2023

Phenomenal support

Brevanta
Portogallo
4 giorni di utilizzo dell’app
7 giugno 2023

Excelente support. Tienen un chat vivo donde puedes preguntar dudas y ellos se encargan incluso de configurarte la herramienta.
La aplicación funciona correctamente.

Gracias por la ayuda!!!

Drift Gaming Store
Spagna
6 mesi di utilizzo dell’app
Secomapp ha risposto 9 giugno 2023

Good day Drift Gaming Store,

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort into further enhancing our BOGOS application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!

All the best,
Hannah
BOGOS - Customer Support Team.

Data modifica: 19 gennaio 2024

Mina and Chica were super helpful in solving all of my issues and were prompt with responses and fixes!

Black Cat Cigars Staging
Stati Uniti
Oltre 7 anni di utilizzo dell’app
9 agosto 2023

言語の問題もあり設定に困っていたところ、とても迅速かつ丁寧に教えてもらい助かりました。キャプチャなど画面での説明も使ってもらい無事に解決しました。
まだプロモーション前なので実際に使うのが楽しみです!

Charaditional Toy
Giappone
3 mesi di utilizzo dell’app
Data modifica: 26 marzo 2024

Thanks to Mina & Brian!!

A perfect application!
A very great team, very helpful, who make me changes on the design!
Thank you very much :)

Histoires De Parfums
Francia
Quasi 7 anni di utilizzo dell’app
Data modifica: 12 novembre 2020

Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!

Fatco1
Stati Uniti
Oltre 6 anni di utilizzo dell’app
7 settembre 2016

great app. very helpful service

Inhabit Ny
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Data modifica: 13 febbraio 2024

Great support and the app works great! A lot of options for qualifying for a free gift and choosing a free gift. Mina and David are very responsive!

askderm
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Secomapp ha risposto 15 gennaio 2021

Thanks for leaving us such a wonderful review. Our Support Team will definitely be happy to read what you wrote. Customers' satisfaction is always our first priority, and we will continue to try our best to make our app better!

Data modifica: 21 novembre 2017

Secomapp's support team are the most helpful and fantastic team! They responded to all our queries promptly and assisted us through all the steps of set up. The best part is we are now using the Free Gift app on both our stores and it works perfectly and is very easy to use! I would highly recommend the Free Gift app to anyone!

The Good Meal Co
Australia
Oltre 6 anni di utilizzo dell’app
Data modifica: 16 aprile 2024

David, Brian, Robert, Anne, Mikie and their whole team are spectacular! We have an online tropical fish store and every second counts for us. They are always very quick to respond and involve the whole team to address the issue and get it fixed ASAP. Everyone is very knowledgeable and courteous. They really care! We are very pleased with the app and all of the professional support we receive.

Addendum: Just received additional support from Mia and Brian via the chat function. Such an immediate response and update on the fly! This is extraordinary service and we couldn't be happier. Mia also made some great suggestions which we implemented. Thanks to Mia and Brian and the whole app team for being so responsive and professional!

The iFISH Store
Stati Uniti
Circa 6 anni di utilizzo dell’app
Secomapp ha risposto 12 febbraio 2022

Hello there The iFISH Store!

Thank you so much for taking the time to write such an amazing review! Robert is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Carlson
Free Gifts - Customer Support Team.