Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
6 settembre 2021

Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!

Metaldetectingshop.com
Stati Uniti
9 mesi di utilizzo dell’app
Secomapp ha risposto 7 settembre 2021

Dear Metaldetectingshop.com,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

5 ottobre 2022

Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.

TruBeef Organic
Stati Uniti
9 mesi di utilizzo dell’app
Secomapp ha risposto 13 ottobre 2022

Hello TruBeef Organic!

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
Free Gifts - Customer Service Team

11 novembre 2022

Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!

MwCustoms Inc.
Stati Uniti
9 mesi di utilizzo dell’app
Secomapp ha risposto 14 novembre 2022

Dear MwCustoms Inc.,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

12 agosto 2022

Great service and very fast response, especially David, helped me a lot to set up the APP, highly recommended!

Ocare Health&Beauty
Nuova Zelanda
9 mesi di utilizzo dell’app
Secomapp ha risposto 15 agosto 2022

Hello there Ocare Health&Beauty!

Thank you so much for taking the time to write such an amazing review! David is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Hannah
Free Gifts - Customer Support Team.

Data modifica: 25 novembre 2022

This app is extremely useful for setting up different offers for our store. The customer service and support is top notch and they are always available when you need help! Definitely would recommend this app to anyone using Shopify!

The Good Patch
Stati Uniti
9 mesi di utilizzo dell’app
Secomapp ha risposto 10 agosto 2022

Good day to you The Good Patch!

Thank you so much for taking the time to leave such a wonderful review! Our team will work even harder to develop new products and services if you continue to support us.

We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!

Best regards,
Daniel
Free Gifts - Customer Support Team.

4 febbraio 2022

The app works great for us and offers lots of different configuration options. We were able to realize multiple special offers with it already successfully. The support is also super quick and helpful and has never let us down (even at very unusual times :D). Explicit recommendation!

GAMERS ONLY Test
Germania
8 mesi di utilizzo dell’app
Secomapp ha risposto 7 febbraio 2022

Hey there GAMERS ONLY Test,

Thanks for taking the time to leave such a kind review! Our development team is motivated to keep improving the app thanks to your valuable comments!

Contact us by live chat or email at support@secomapp.com if you need any extra help. We're always happy to help. Providing you with the best possible service is always our top priority!

We wish you the best!
Kyle
Free Gifts - Customer Support Team

18 luglio 2022

L'application est très facile à utiliser et le service client très réactif et très sympathique je recommande !

Label K
Belgio
8 mesi di utilizzo dell’app
Secomapp ha risposto 19 luglio 2022

Bonjour Label K,

Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !

Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D

Nous espérons vous être utile!
Élie
Cadeaux gratuits - Équipe d'assistance à la clientèle

22 ottobre 2020

This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!

The Base Collective
Australia
8 mesi di utilizzo dell’app
1 novembre 2021

I like the app and the flexibility it provides with regards of gift combinations and presentations in the product and cart pages. The support team is outstanding and always there if you need them.

Almah Skincare
Australia
8 mesi di utilizzo dell’app
Secomapp ha risposto 2 novembre 2021

Good day to you Almah Skincare,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

29 giugno 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Waggy Pup
Stati Uniti
8 mesi di utilizzo dell’app
Secomapp ha risposto 30 giugno 2021

Good day to you Waggy Pup,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.