Recensioni (1.870)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
15 marzo 2016

I'm giving this 5 stars because their support is awesome. The instructions aren't THAT helpful because each theme is different. They worked with our theme which had a number of varying implementations. The Secomapp team was very flexible with us, entering their code into our theme quickly.

Patchology Shop
Stati Uniti
Circa un anno di utilizzo dell’app
22 gennaio 2018

It is so easy integrate it thanks a lot!!! What a great application :))

Ozpack
Turchia
Circa un anno di utilizzo dell’app
29 gennaio 2021

Great app, helped accomplish what we needed when running some extra apps. Brian helped customize what was needed, amazing customer service!

Borboleta Joaillerie
Croazia
Circa un anno di utilizzo dell’app
Secomapp ha risposto 5 febbraio 2021

Thanks for leaving us a review! Brian is definitely so grateful to see your review!

Data modifica: 19 giugno 2023

This is a must-have app! definitely increases conversion rates. Similar applications charge double and also restrict based on traffic, which is absurd. Above everything, excellent customer service! Thanks to Mina, Ellie, David, and Henry for their assistance in customizing the app to match my site. I have no words to thank this wonderful team for providing the best service I have ever received! recommended!!

Epic Loot Shop
Israele
Circa un anno di utilizzo dell’app
Secomapp ha risposto 25 maggio 2022

Epic Loot Shop, have a wonderful day!

Your kindness and love are greatly appreciated by the Free Gifts customer service team.
Ellie, David, and Henry are overjoyed that we have received such a positive review:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm glad we're working together!
Ben
Free Gifts - Customer Support Team

27 ottobre 2020

Once all the coding is done the app works amazingly. Their customer service is very good and efficient.

Novex Hair Care
Stati Uniti
Circa un anno di utilizzo dell’app
8 agosto 2022

It allows you to add the free gift to the cart, which we find makes for alot better conversions then simply stating it comes with it. We also had an issue (our own fault) and the company not only told us what was wrong, the went ahead and fixed it as a draft, and then followed up two days later just to be sure it was still working.

Forest Glory
Stati Uniti
Circa un anno di utilizzo dell’app
Secomapp ha risposto 10 agosto 2022

Hi Forest Glory,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Louis
Free Gifts - Customer Support Team.

31 marzo 2023

It's straightforward to install and use the app. The staff are very helpful and fast to support and guide you through any doubts. You don't have to worry about the back end.

Alex Carro Skincare
Spagna
Circa un anno di utilizzo dell’app
Secomapp ha risposto 7 aprile 2023

Good day Alex Carro Skincare,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team

19 novembre 2021

Great app, does what it says. Easy to reach out to support and get set up within a day. Perfect for what we need.

Little Green Radicals Wholesale
Regno Unito
Circa un anno di utilizzo dell’app
Secomapp ha risposto 19 novembre 2021

Dear Little Green Radicals Wholesale,

We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

22 marzo 2023

David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.

BIBA LOS ANGELES
Stati Uniti
Circa un anno di utilizzo dell’app
Secomapp ha risposto 7 aprile 2023

Greetings BIBA LOS ANGELES,

Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!

Please contact us via live chat or email at support@secomapp.com if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available!

We wish you the best of luck!
Hannah
BOGOS - Customer Support Team.

8 giugno 2022

Incredible customer service and prompt response to all questions! We would recommend it to anyone who wants to add a gift promotion program to their store.

petpawz.com.au
Australia
Circa un anno di utilizzo dell’app
Secomapp ha risposto 14 giugno 2022

Hello, petpawz.com.au,

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
David
Free Gifts - Customer Support Team