BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Recensioni (2.306)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 92% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
28 gennaio 2022

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

babyfirst Store
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Secomapp ha risposto 28 gennaio 2022

Hi babyfirst Store,

Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.

Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!

Thank you and best wishes,
Angie
Free Gifts - Customer Support Team

30 agosto 2022

We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!

Altenew Partner Team
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Secomapp ha risposto 12 settembre 2022

A good day to you, Altenew Partner Team!

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best wishes!
Hannah
Free Gifts - Customer Support Team

28 luglio 2021

I use this app to run promotions on our website and works well. The dev team is quick and efficient.

Dr. Brandt Skincare
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Secomapp ha risposto 29 luglio 2021

Good day to you Dr. Brandt Skincare,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app everyday!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Ellie
Free Gifts - Customer Support Team.

Data modifica: 22 luglio 2022

The customer support, Anne was very helpful, Well done! I wish I told the issue to support team earlier, cannot believe it solved quite fast.. Thank you!

Little Joe Woman by Gail Elliott E-Boutique
Singapore
Oltre 5 anni di utilizzo dell’app
Data modifica: 27 aprile 2023

Great app, super easy to use and has amazing customer service. The options to present and auto add to cart is super smooth.

TEAMLTD
Canada
Quasi 5 anni di utilizzo dell’app
11 marzo 2022

Really useful app for BOGO and has the best customer service out of any app we have used. Cannot rate it high enough.

Orion Cooker
Stati Uniti
Quasi 5 anni di utilizzo dell’app
Secomapp ha risposto 13 marzo 2022

Good day, Orion Cooker!

By putting your faith in the Free Gifts app and giving it a five-star rating, you made our day! Our entire team is overjoyed that we were able to help and delight you!

Please contact us at support@secomapp.com if you have any more questions or concerns. We're here to assist you whenever you need us!

All the best!
Dave
Customer Support Team - Free Gifts

25 luglio 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Federal Bikes
Regno Unito
Quasi 5 anni di utilizzo dell’app
Secomapp ha risposto 14 agosto 2023

Hi Federal Bikes,

We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Hannah
BOGOS - Customer Support Team.

1 dicembre 2023

Excellent Customer Service!

VIKTORIA LOUISE
Austria
42 minuti di utilizzo dell’app
19 giugno 2020

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

DERMA E
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Data modifica: 30 agosto 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgio
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 29 marzo 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team