BOGOS.io Free Gift Buy X Get Y , 1.791 recensioni
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This app has by far the best customer service of any that ive tried before.
The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order.
Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.
Incredible app and exceptional service by Brian/team. Tweaked the UI to exactly how we needed it. Best gifts app on Shopify
Very responsive, and technically capable. They helped us with the installation and even source code customisation to make the app work for us. Happy to recommend.
Good day to you, Shakeup Cosmetics,
I appreciate you taking the time to write such an excellent reply! We will undoubtedly keep working to enhance the features and experience for our devoted customers.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Giving you the finest service we can is our top focus!
Best wishes!
Marc
Free Gifts - Customer Service Team
Recently installed this app to run a promotion to give away items for sales over a $ threshold. The setup was intuitive however I did have some issues getting it exactly right. The support team stepped up and went above and beyond to get the app working exactly the way I wanted. The support was immediate and very understanding. Cheers
Good day to you ShaverHub!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Rio
Free Gifts - Customer Support Team.
Ellie and David were both incredibly helpful. I am truly thankful for their help as well as the developing team. They made the code installation process easy and stress free. Thank you again for all of your help!
Greetings rainandbow.com,
We just received your glowing review and we couldn't be any happier (Ellie and David are the happiest! :D)
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!
Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!
Much appreciated!
Rachel
Customer Support Team - Free Gifts
Brian is very helpful and his reaction is very fast.
So it nice work with him.
The app is very proffessional
App is working well and doing what's promised. Exceptional customer service if you should experience a problem or just have a question. Thanks a lot!
Dear Just-Legends.com,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Mitchell
Free Gifts - Customer Support Team.
Great customer support. Brian and Lea usually respond in less than 24hrs.
Great App even better customer service
Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!
Hi Kira Kiras,
Thank you so much for your awesome review! Anne would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Hannah
Free Gifts - Customer Support Team.