Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
29 novembre 2016

Great app and the team are always very happy to help and solve things very quickly, thanks so much!

Shop Dixi
Regno Unito
Oltre 5 anni di utilizzo dell’app
30 giugno 2020

Really good app. Works pretty well. The customer support is amazing and helps with every single problem.

GenTo GmbH
Germania
2 mesi di utilizzo dell’app
19 settembre 2018

Secomapp customer service is attentive, knowledgeable and friendly. Quick assistance was provided to us, with thoughtful follow ups sent afterwards.

Glow Recipe
Stati Uniti
Oltre 5 anni di utilizzo dell’app
23 novembre 2022

Amazing customer service! Daniel has been so patient and helpful getting me started and answering all of my questions.

Five Love
Stati Uniti
2 mesi di utilizzo dell’app
Secomapp ha risposto 1 dicembre 2022

You have a fantastic day, Five Love!

We sincerely appreciate your kind words. Daniel, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team.

If you need any further assistance, don't hesitate to get in touch with us via live chat or email at support@secomapp.com. We always feel happy to be with you.

Wishing you luck for your future promotions!
Hannah
Free Gifts - Customer Support Team

8 luglio 2021

Go beyond the built in Shopify discounts.
Secomapp is an absolutely fantastic team with first class support.
This is not just an app, this is a partner you can count on for your shop.

UJ Development
Stati Uniti
2 mesi di utilizzo dell’app
Secomapp ha risposto 9 luglio 2021

Good day UJ Development,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

Data modifica: 24 novembre 2021

We've been using this for a bit now and I'm rather pleased with it. Straight forward and keeps things organized on our end when it comes to who gets what so that my warehouse doesn't miss something. :) I keep coming back and using these folks. Great for what is needed, and their customer service is fantastic in helping you out. Thanks!
Every once it awhile it turns itself off for some odd reason (usually when we're seeing HEAAAAAVY traffic) and we just do a bump and back it goes.

Wyrd Miniatures - Online Store
Stati Uniti
Oltre 5 anni di utilizzo dell’app
17 giugno 2021

Great app and great support team. They have been very helpful with quick responses. Would recommend this app.

Amanda Harrington London
Regno Unito
2 mesi di utilizzo dell’app
Secomapp ha risposto 18 giugno 2021

Hi Amanda Harrington London,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

All the best,
Sam
Free Gifts - Customer Support Team.

20 luglio 2020

Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.

Zahaar
Emirati Arabi Uniti
2 mesi di utilizzo dell’app
13 luglio 2020

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

111SKIN UK
Regno Unito
Oltre 4 anni di utilizzo dell’app
Secomapp ha risposto 16 luglio 2020

So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control. We have just sent a quick follow-up mail, please reply to it and we can have a chance to back you up carefully. Thanks!

24 maggio 2021

Very helpful, the app workes better than others Hopefully, it provides an uplift................................................

Kotanical
Irlanda
2 mesi di utilizzo dell’app
Secomapp ha risposto 24 maggio 2021

Dear Kotanical,

We are so glad to hear that our app could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers.

May you have any further questions, please feel free to contact us via live chat or email us at support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.