レビュー (1,885)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2021年11月19日

The app itself can be a little confusing however support was stellar and helped us set up the promotion end-to-end in a very timely way. I recommend this app really for the excellent support you will receive.

SpoonfulOne
アメリカ合衆国
アプリの使用期間:4ヶ月
Secomappが返信しました 2021年11月19日

Good day SpoonfulOne,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2020年10月15日

Thanks Brian! for your great support and quick response on my each and every mail, got the resolution as per my requirement.

Lakme Salon
インド
アプリの使用期間:4ヶ月
2023年4月24日

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

SBT Cosmetics NL
ベルギー
アプリの使用期間:4ヶ月
Secomappが返信しました 2023年4月24日

Hello, SBT Cosmetics NL!

Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
BOGOS - Customer Support Team.

2022年11月18日

Ellie and Brian did an amazing job, they got me all set up and even customized things I wanted. very quickly :)

KittySpout
カナダ
アプリの使用期間:4ヶ月
Secomappが返信しました 2022年11月21日

Good day to you, KittySpout!

Thanks a ton to your wonderful feedback! Our team, especially Ellie and Brian, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

2021年3月5日

I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)

getmyblend
スウェーデン
アプリの使用期間:4ヶ月
Secomappが返信しました 2021年3月11日

Thank you so much for your wonderful review. We are happy that Free Gifts could help your business!

2021年3月18日

Great app and support. All my questions answered quickly and got a lot of help setting up my promos.

Party Love
オーストラリア
アプリの使用期間:4ヶ月
Secomappが返信しました 2021年3月18日

Hi Party Love,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Trix
Free Gifts - Customer Support Team.

2018年11月26日

Does exactly what is described. A lot of setup options, which is great. And technical support is super efficient, super friendly and super fast!

MadamSew
アメリカ合衆国
アプリの使用期間:4ヶ月
2022年11月2日

Very great app with alot of features, support is amazing and fast! Always ready to help when needed!

Nature’s HUG™ Pet food Inc. - Français
カナダ
アプリの使用期間:4ヶ月
2022年2月26日

Great support even outside of work hours to solve an emergency! Much appreciated! Thank you very much (David :) )

DouceVeillance
カナダ
アプリの使用期間:4ヶ月
Secomappが返信しました 2022年2月27日

Greetings, DouceVeillance!

You made our day, especially David's, by putting your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic that we were able to assist and please you!

If you have any additional questions or issues, please contact us at support@secomapp.com. We're available to help you whenever you need it!

Best regards,
Anne
Free Gifts - Customer Support Team.

2022年12月1日

Worked very well and helped us a lot during BFCM season to boost sales and AOV. Especially I need to thank David from the support team, respond very fast and super helpful at every step and solve all my problems! 5 Star support!!!

Grabie
中華人民共和国香港特別行政区
アプリの使用期間:4ヶ月
Secomappが返信しました 2022年12月6日

Thank you very much. Grabie,

Our team were thrilled to get such positive comments, especially David!
Thanks to your kind words, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team