レビュー (1,885)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2021年2月3日

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Polarglow
ドイツ
アプリの使用期間:6日
Secomappが返信しました 2021年2月5日

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Our support team would be excited to know that you enjoyed our service!

2022年6月15日

This app really helps with promotions and bundles that i normally cannot do natively on Shopify. It takes some getting used to before you can get the desired outcome but David is always on hand to support and so far, has solved all my issues. GREAT SUPPORT

Spot On Dealz 置好價
中華人民共和国香港特別行政区
アプリの使用期間:6日
Secomappが返信しました 2022年6月20日

Good morning to you, Spot On Dealz!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Pru
Free Gifts - Customer Support Team

編集日:2017年2月3日

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support!
Tina.

Tkskin
オーストラリア
アプリの使用期間:6ヶ月
2021年10月27日

App is good but the support team is outstanding! They helped me set up the campaign, debug it and even implement the code on two of my themes. Amazing!

Undrdog Surface Products
アメリカ合衆国
アプリの使用期間:6日
Secomappが返信しました 2021年10月28日

DearUndrdog Surface Products,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2022年5月13日

Thank you a lot for the support team, Anne and the team is beyond great. For during the free trial period, they helped to set everything from our request and resolved issues from my questions.

LYN ID
インド
アプリの使用期間:6日
Secomappが返信しました 2022年5月18日

Greetings LYN ID

Thank you so much for your wonderful feedback! Our entire team is ecstatic right now! Thanks to your support, we will continue to work hard to improve the features and experience of our loyal customers.

If you require any assistance, please contact us via live chat or email at support@secomapp.com. We'll be there for you whenever you need us!

Best wishes!
Emily
Free Gifts - Customer Support Team

2022年11月21日

Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers

fitzyculture
スペイン
アプリの使用期間:6日
Secomappが返信しました 2022年11月22日

Hello fitzyculture,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
Hannah
Free Gifts - Customer Support Team

2022年2月27日

I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!

DZAGE
中華人民共和国香港特別行政区
アプリの使用期間:6日
Secomappが返信しました 2022年3月3日

Good day DZAGE!

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you with better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

2022年2月12日

Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!

D8 Gas
アメリカ合衆国
アプリの使用期間:6日
Secomappが返信しました 2022年2月16日

Good day D8 Gas,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Morgan
Free Gifts - Customer Support Team.

2021年11月25日

Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.

Eveline Cosmetics Canada
カナダ
アプリの使用期間:6日
Secomappが返信しました 2021年11月26日

Good day to you Eveline Cosmetics Canada,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

2021年9月17日

Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.

Human Food
イギリス
アプリの使用期間:6日
Secomappが返信しました 2021年9月17日

Good day Human Food,

Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Ellie
Free Gifts - Customer Support Team.