BOGOS.io Free Gift Buy X Get Y
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I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible.
Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer.
Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it.
Very happy indeed.
We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.
the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!
Hi Amile,
We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.
Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!
Best wishes!
Luz
Free Gifts - Customer Support Team
The Free Gifts by Secomapp is extremely powerful. It has tonnes of features that worked well for our needs.
We needed an application for one of our annual sales and this app solved inventory, the ability to choose a gift, and integration with our current theme. I would highly recommend using this app for any gift related purpose.
Thank you!
I had some issues on this app, but I got help from Daniel and he fixed everything right away. Thank you !
Hi Lala store,
Thank you so much for your awesome review! Daniel would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Martin
Free Gifts - Customer Support Team.
There were many Free Gift apps, so I chose the one with the most reviews - and I'm glad I did. The set-up was a breeze (I'm not technical), and the support was second to none. Communication is swift and real-time. David was very patient, and the dev team knew their stuff! I highly recommend BOGOS!
Have a wonderful day, SSS Vault!
We are grateful for your warm words. David and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance.
If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always delighted to be with you.
Best,
Hannah
BOGOS - Customer Support Team.
Great support from Anna, really fast and professional! This app is great to use for all your upsell!
Good day, BALR.
Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, especially Anne, and we will use it to improve our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!
Best wishes,
Daniel
Free Gifts - Customer Support Team
Really very helpful app I recommend every store owner use it!
Works very well and customer service is attentive and helpful. Have had no problems and is easier to set up than other gifting apps.
This app is great! Super easy to set up and use. Robert from customer care was so efficient with helping in the set up process. Very basic app that fulfils its purpose perfectly!
Dear Soho Skincare,
Thank you so much for giving us a 5-star review. We are glad to know that you are satisfied with our Free Gifts app and our customer services. More than this, we are so proud to accompany you in your business.
Should you need any further support, please contact us via our livechat or email us at support@secomapp.com. We always appreciate you.
Best regards,
Trix
Free Gifts - Customer Support Team.