BOGOS.io Free Gift Buy X Get Y
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers
Hello fitzyculture,
Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!
Hannah
Free Gifts - Customer Support Team
After installing they had our site updated and ready to go within the day. The app works very well and the staff is friendly and efficient.
We aren't currently using the app but is worked how it is described. Definitely the best free gift app around.
Also works with ajax as well as the standard shopify add-to-cart forms
***Update*** Just when you thought it couldn't get any worse... After 3 days of this app throwing errors and giving away free products, bum code being installed multiple times, generally destroying our store and us banging our heads against their support staff in vain attempts to get get thing fixed we told Secomapp to uninstall CAREFULLY. Guess what - they screwed that up too!! - we are now getting liquid errors and our store is broken.
Save your Sanity, save your business DO NOT GO NEAR THIS COMPANY they are cowboys.
Astounded that companies like this get to provide apps for businesses that are actually trading. Shopify, you need to vet your App suppliers much better.
** UPDATE* OMG Developer was sent screen shots of issues for the 7th time - yes, 7th time - still no joy, unbelievable. About to stick head in oven.
DO NOT Install this APP!
Experience has been an absolute nightmare, communications with the developer have been repeated 5 times now and still the app is not working correctly. After spending days tying to get this up and working correctly the developer left a test free gift on last night - my customers bought heaps of free product presented buy the faulty app.
Still not fixed and our store is showing free variants still.
During install (the second time) poor / broken code saw our store throwing random pricing errors for a day. Questions the developer multiple times and still do not have an answer.
Our in house developer has been mopping up after this app for two days
Communication is a nightmare
The repeated back and forth is unbelievable - I am loosing the will to live.
Do no touch this app with a barge pole.
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved
our application. Please don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.
I started using this app to create upselling promotions, to reward our customers with gifts upon spending a certain threshold at our store. Whilst this app requires installing to the backend files, the support is amazing! I've had the pleasure of having Anne and Brian help me, with the entire process! They replied me really fast and helped resolve any problems or questions I had, moreover they helped me create some adjustments to our site per our request beyond the app. As soon as the installation was completed, everything worked great! I have no further feedback as everything was phenomenal!
Good day DZAGE!
Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you with better products and services.
For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!
Best wishes,
Star
Free Gifts - Customer Service Team
Great Customer Service!! Went above and beyond from the jump. Helped me set up my sale immedietly. HIGHLY RECOMED!
Good day D8 Gas,
Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Morgan
Free Gifts - Customer Support Team.
Excellent customer service and a great app for any Shopify store! I am using this app for my Black Friday promotion and the support team assisted with everything I needed to get it up and running on short notice. Highly recommended.
Good day to you Eveline Cosmetics Canada,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
You don't need to worry about any problem when it happend,you have greatest support team.
Customer Support is awesome.response is so fast and they understand what problem happend to me.
DEV team also awesome they change code and help me so fast.
Thanks for your kindly support Mina.
Great customer service setting up codes! Quick, helpful, and friendly. I would recommend it. Thanks.
Good day Human Food,
Thank you so much for leaving us an awesome review! With your precious support, our team is encouraged to work harder to improve the app and the support team.
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Ellie
Free Gifts - Customer Support Team.
Mina helped me a lot she is a real life saver! I really appreciate it that she took the time to understand me 10/10!!
Awesome customer service! Literally did everything I needed for me