BOGOS: Free Gift Bundle Upsell
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
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We've tried a few free gift apps with pretty disappointing results. BOGOS has been pretty much flawless, and the support is excellent. Keep up the great work!
We truly appreciate you giving us a chance after your previous experiences! It means a lot to know everything has been running smoothly and that our team could support you along the way. Your encouragement really motivates us to keep improving.
From BOGOS team with love 💗
"Great app, even better support! Had a small issue and the customer service team was on it right away — fast, helpful, and kind. The app itself is smooth and does exactly what it promises. 5 stars without hesitation."
Thank you for taking the time to share your experience! We're delighted to know that our team could assist you promptly and make things smoother along the way. Your kind words truly encourage us to keep delivering reliable support for our merchants.
From BOGOS team with love 💗
The app is nice overall, but the big highlight is the support—it’s efficient and fast, which is definitely worth mentioning (thanks Mina). So if you’re looking for an easy integration, it’s a solid option. The pricing is quite reasonable considering the value it brought us.
Thank you for sharing such thoughtful feedback! We’re happy to know Mina could assist you promptly and that BOGOS has been a valuable choice for your store. Your support means a lot to our team.
From BOGOS team with love 💗
UPDATE: THEY SOLVE MY PROBLEM !!!!
Being charged for months for an app that isn't even installed
This app has been charging my store $69.99 USD every month, even though the app does not appear anywhere in my Shopify admin panel — it is not listed under installed apps and cannot be found or uninstalled.
I have been billed for multiple invoices for a service I am not using and have no way to access. To make things worse, the support team is completely unreachable — there is no effective way to contact them to request a cancellation or get any kind of resolution.
This is unacceptable. Charging customers for an app they cannot find, use, or uninstall, and then being impossible to contact, is a serious problem. I strongly advise other merchants to be very careful before installing this app. If something goes wrong, you may end up stuck in the same situation — paying indefinitely with no way out.
Dear Marina,
We’re really sorry to hear about your experience, and we completely understand how concerning this situation must feel.
From our system, we can confirm that the app had been installed and the charge was activated on your store. Additionally, there were also orders generated through the app, so it wouldn’t be possible for the app to appear without being installed at some point.
Could you please help double-check with your internal team (or anyone who has access to your Shopify admin) to see if the app was installed previously or under another account?
We’ve also been trying to reach you via email at marilia@somosfeel.com.br
. Kindly take a moment to check your inbox (and spam folder if needed) and reply there so we can assist you further and resolve this as quickly as possible.
We’re here to help and will make sure this gets sorted out for you.
Sincerely,
Zee - Customer Support Leader at BOGOS
Great app and amazing support team!
They helped me solve a visual issue that was affecting my store’s navigation without needing to deactivate the app completely. They were kind, fast, and very helpful.
I’m really happy with the app and excited to keep using it to grow my store.
We're really glad our team could help resolve the visual issue without interrupting your store’s setup. It’s also wonderful to hear you’re enjoying the app and we’re excited to continue supporting your store’s growth. Thank you for sharing such thoughtful feedback!
From BOGOS team with love 💗
We used Bogos for our very special occasion: our 10 years anniversary. It worked perfectly an whenever I will need a "free gift" app again I will use Bogos!
Thank you for choosing us for such a meaningful milestone. It means a lot to know everything ran seamlessly for your celebration, and we’d be honored to support your store again whenever another campaign comes around.
From BOGOS team with love 💗
The support from the team is fantastic, had some issues with creating products from the bundles and they fixed the issue in great time and their correspondence was extremely punctual and clear. We wanted to add some products bundles to upsell and there is lots of different options for us within the app for this.
We’re so glad our crew could resolve the setup challenge promptly and keep everything easy to follow along the way. It also means a lot to know the solution is giving your store flexible ways to drive more value from each purchase. Thank you for taking the time to share such thoughtful feedback.
From BOGOS team with love 💗
Naomi was very helpful! She walked me through setting up a specific link + free gift BOGO discount. She was quick and professional! Thanks again, Naomi!
Thank you for sharing this wonderful feedback! We’re glad Naomi could guide you through the specific link and free gift setup clearly, so your offer was ready the way you needed. We’ll be happy to pass your kind note along to her.
From BOGOS team with love 💗
Fantastic app. I have been using it for years!! Support is top-notch too.
Thank you so much for your generous feedback! We’re delighted to be part of your long-term journey and truly appreciate your trust in our team.
From BOGOS team with love 💗
Wahnsinnig vielfältige App. Sehr viele Funktionen und Möglichkeiten, für Zugaben, Geschenke und andere Angebote zur Verkaufsförderung. Und das beste: der Service ist Top. Sofort erreichbar und sehr kompetent. Habe heute mit Anne gesprochen, sie hat mir sofort geholfen. Toll!
Vielen Dank für diese schöne Rückmeldung! Es freut uns sehr, dass Sie die vielen Einsatzmöglichkeiten von BOGOS für Ihre Aktionen schätzen. Besonders schön ist es zu hören, dass Anne Ihnen direkt weiterhelfen konnte und Sie sich gut betreut gefühlt haben. Wir geben Ihr Lob sehr gern an sie weiter.
From BOGOS team with love 💗
