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BOGO team, especially Mina is the best! Have been using them for close to 8 years now, since 2016 and they are by far the best free gift app.
Fast to respond, available basically Monday to Sunday for support and provides really great free gift experience for our customers!
We have used this plugin for a couple of years now. For 99% of the time it has ran perfect however there have been a couple of occasions where there has been an issue with our offers. Whenever this has happened the support has been spot on, no matter what time we always get a response and you can tell they are working their hardest to get the issue fixed.
Simple to set up and use, our customers love it. Always great support from Mina and the team when we come into any issues.
Support is amazing. They are always on and respond quickly; resolutions are either done right then, or with their DEV team, which works quickly. And the product itself is great....it does what it is suppose to with little effort. Highly recommend :)
After encountering some issues, customer service (Anne) replied almost instantly and was really helpful in solving them right away. When that was all finished she also suggested some additional features that we have never considered using before. Can definitely recommend the app!
Thank you so much Mina for resolving my issue. I faced a serious problem regarding the gift and code being applied simultaneously by the customers on my website after the last Shopify update but (Mina) has solved this problem for us in no time. Thanks again.
As a user of many Shopify apps I am so far quite pleased with both the performance and oeatures of the BOGOS app, but also the fact that their support staff respinded to my set up issues in minutes and helped me get everything set up how I wanted even on a Sunday! It was quite impressive, so far I would highly recommend the app both for its features as well as its support.
The app works well but the best thing is the support. There's a live chat with real people who always seem quick to assist with whatever you need.
I am grateful I found this plugin for Shopify it has all the features one needs to run the operation smoothly on the website and give exciting offers and features to the customers. the cherry on the top is the support they provide when you need help. They are always available and resolve your problem instantly. there is no wait time or no queue for getting to the agent. Thanks, Mina for your wonderful support today, and I appreciate your help and skills
The BOGOS team was amazing, especially Anne, they were able to deal with the problem so quickly. Seem like they sitting next to me.