BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

レビュー (2,192)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
編集日:2021年6月18日

Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.

Ezreal Armwrestling Club
カナダ
アプリの使用期間:2日
Secomappが返信しました 2021年6月18日

***UPDATE June 21, 2021
Hi Admin,
Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought?
-----------
***UPDATE June 18, 2021
Hi Admin,

Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it?
-----------
Hi Admin,

Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!

2017年1月24日

DOES NOT WORK! App would freeze up whenever we tried to edit settings and support was promotd but not helpful in resolving this.

Aquatech Imaging Solutions
アメリカ合衆国
アプリの使用期間:2日
Secomappが返信しました 2019年7月15日

We're sorry your experience with our app was not up to the mark. Because we were on holiday and not there to support you when you reached us(We also have noticed all merchant by our holiday popup inside apps). We are back now and gladly back you up with our best if you could give us a second chance. Please write to us at support@secomapp.com for more free close assistance. Many thanks!

2016年5月4日

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Retro City Sunglasses
アメリカ合衆国
アプリの使用期間:2日
Secomappが返信しました 2019年7月15日

We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.

2023年9月15日

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
アメリカ合衆国
アプリの使用期間:2日
2020年5月6日

Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!

BabiesAfrica.com
南アフリカ
アプリの使用期間:1日
Secomappが返信しました 2020年5月8日

Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to support@secomapp.com. We'll help you solve everything with our best.

2022年8月26日

The apps should have more additional rules to be included. I expected more with this monthly rate price. But overall, the discount rules offered should be sufficient for most stores. On the other hand, support was quite fast and helpful!

Suu Balm®
シンガポール
アプリの使用期間:1日
Secomappが返信しました 2022年9月12日

Dear Suu Balm®,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2023年6月16日

I have tried many apps, but only your app is more suitable for my needs, Mina patiently and thoroughly explained my questions.

Exertier trésor des alpes
フランス
アプリの使用期間:約1時間
Secomappが返信しました 2023年7月2日

Nice day to you Exertier trésor des alpes,

Thank you so much for leaving such an awesome review! Mina would be excited to read your awesome review. With your precious support, our team would try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.

2018年2月3日

What a joke. It doesn't do what it advertises to do.

Stellar Skin Care
アメリカ合衆国
アプリの使用期間:1日
Secomappが返信しました 2019年7月15日

We are sorry that your experience with our app was not up to the mark. Actually your products exceed our app capability.
The app can only help you create the promotion rules for about 100 products (The number varies based on your specific product's variants)

Anything else that you find not matching with the information on Shopify app store, please let me know at support@secomapp.com to make it all clear for you. Thank you very much!

2023年7月27日

Great and fast Support. The App seems expensive, but it's a great and easy way to publish Discounts to your Customers.

Eukanuba
ドイツ
アプリの使用期間:約1時間
Secomappが返信しました 2023年8月14日

Greetings Eukanuba,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

2018年10月29日

DON'T DO IT!! I had to get a support person to update my liquid to get the app working. But during the set up and test process, some of my products ended up being listed for FREE! Luckily someone I knew spotted it and alerted me in time. The extra variants they added for the discounts were overriding the price. So lucky I was able to run around and delete what they'd done before anyone tried to buy something for nothing. Very very stressful experience. Would absolutely not recommend.

Pretty Without Pink
オーストラリア
アプリの使用期間:約23時間
Secomappが返信しました 2019年7月15日

Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application and make sure that you will not face the listed issue again. Don't hesitate
to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.